Lead Clinical Nurse

About Kindbody

Kindbody's mission is to make fertility and family-building care affordable and accessible for all.

Founded in 2018, Kindbody has been recognized for technology innovation and industry leadership. Kindbody has been named to CNBC Disruptor 50, Fast Company's Brands that Matter, Forbes Best Startup Employers, Inc.'s Best In Business list of most admired companies, as well as Deloitte Technology Fast 500, which recognizes the fastest growing and most innovative technology companies in North America.

Kindbody is the leading U.S. fertility clinic network and global family-building benefits provider for employers on a mission to make fertility care more affordable and accessible for all. Kindbody serves patients at 26 state-of-the-art signature clinics and IVF labs, 400+ partner clinics, and in 113 countries around the world. Trusted by more than 140 employers, Kindbody's physician-led model covers the full-spectrum of reproductive healthcare including fertility assessments, fertility preservation, genetic testing, IVF, donor and surrogacy services, adoption, postpartum care, and menopause support. Kindbody is the only fertility benefits provider that serves patients directly, delivering a seamless, integrated experience with superior health outcomes at lower cost. Kindbody has raised more than $315 million in debt and equity funding from leading investors including Perceptive Advisors, JP Morgan Chase's Morgan Health, GV, RRE Ventures, Claritas Health Ventures, Rock Springs Capital, Distributed Ventures, Whatif Ventures and TQ Ventures.

About the Role

As an experienced fertility or women's health Lead Clinical Nurse, you will be working in a fast-paced, rapidly growing environment where you will be relied on for your expertise, professionalism, and collaboration. This role is based out of our Bay Area clinics - covering East Bay and San Francisco.

Responsibilities

• Supervision of a team of nurses and clinical assistants
• Coordination of the daily clinical flow to ensure smooth running daily office functions; including creating and monitoring nursing staff schedules and responsibilities
• Providing leadership and management to nursing team and cultivating a culture of teamwork and camaraderie
• Ensuring safe, kind and compassionate care for our patients
• Dealing with patient queries arising throughout the day in the department and liaising with medical teams and ensure appropriate escalation
• Providing a high level of clinical support in outpatient surgical procedures e.g. Hysteroscopy, egg retrieval.
• Demonstrating good communication skills with colleagues, patients and their careers;
• Being open to change in the department and learning new skills as needed
• Demonstrating teamwork by being flexible and building good working relationships with colleagues
• Providing education and support to nursing team
• Responsible for the safe administration and custody of medications
• Assist with implementation of new KindWAYS as it related to nursing workflows; challenging those who are not meeting the standards of the trust or following the KindWAYS
• Act as a liaison between CX and clinical support
• Help to ensure timely follow up for all coordinated patients to navigate them in their journey
• Gather feedback on workflows and work with leadership to streamline processes and job specifications to help gain efficiencies in your day to day
• Educate patients on infertility evaluations and managing patients requirements for treatment including maintaining informed consents, reviewing patient checklists, and consistent communication with patient about next steps
• Coordinates patient treatment plans, such as Egg Freezing, IUI, In Vitro Fertilization and Frozen Embryo Transfers, third party reproduction cases
• Provides patient/couple counseling, procedure/injection teaching, communicates physician orders and instructions
• Ensure all patient information is documented appropriately in our EMR according to our procedures
• Routine phlebotomy as needed, administering injections as needed, placement of IVs as needed.
• Works independently to assure the program goals are achieved
• Works closely with Physicians and Collaborates with the clinic team.
• Assisting physician with lab reviews and patient communications
• Other nursing duties as assigned.

Who You Are

• 5+ years experience as a nurse in a fertility practice or Ob/GYN
• A passion for women's health, fertility
• Current Registered Nurse license in the state of IL
• Active BLS and ACLS Certification
• Experienced in EMR and G-Suite
• Ultrasound experience preferred
• Strong phlebotomy skills
• Strong communication skills & a team player
• Willingness to be flexible and can adapt to challenging situations.
• Detail oriented
• Experience working in a fast-paced environment
• Exemplifies strong customer service skills and professionalism
• Care Coordination
• Be comfortable taking on calls when needed.
• Experienced working with high patient volume.