Product Manager (Agentic AI Software) REMOTE

Job DescriptionJOB SCOPE:The Product Manager, Tech Hub will lead the development and implementation of AI-driven automation solutions to optimize routing efficiency and enhance service delivery.JOB SUMMARY:The Product Manager, Tech Hub will define the product vision for AI-driven solutions, lead the development of intelligent routing algorithms, and automate dispatch workflows. Key responsibilities include collaborating with engineering teams, prioritizing impactful features, optimizing operations with real-time data, and ensuring stakeholder alignment.REPORTS TO:Chief Of Staff To The ChairmanResponsibilities/Skills/Experience RequirementsJOB DUTIES/RESPONSIBILITIES:Defines the product vision for AI-driven Dispatch & Routing, aligning it with the overall company strategyLeads the development of AI-powered automation solutions, including efforts to automate dispatch workflows, enhancing dispatch accuracy and reducing delaysCollaborates with engineering teams and partners with stakeholders across departments to implement machine learning algorithms and ensure seamless integration of new technologiesIntegrates AI-based forecasting tools and implements AI models that analyze historical data to anticipate customer needs and forecast service demandDrives automation in the dispatch process by removing manual dependencies and introducing self-learning systems for real-time decision-makingPrioritizes features that deliver high-impact results, improving service delivery speed, reducing operational costs, and increasing customer satisfactionWorks closely with engineering, data science, and operations teams to bring AI and automation into daily dispatch processesUses real-time performance data to adjust AI models and ensure that dispatch operations are constantly optimizedEngages with stakeholders regularly to communicate progress on automation initiatives and ensure alignment with business goalsJOB REQUIREMENTS:Bachelors Degree5-10 years of related experienceUp to 25% travel18 years of age or olderREQUIRED SKILLS:Bachelors Degree in Computer Science, Software Engineering, Data Analytics, Mathematics or Statistics5+ Years of experience in product managementProven track record of driving digital transformation initiatives, particularly in the logistics, dispatch, or field service management domainsStrong leadership skills with the ability to influence cross-functional teams and align stakeholders on strategic goalsAbility to synthesize complex data into actionable product decisions and roadmap prioritiesExperience working with data visualization and AI tools such as Python, Excel, Tableau and ChatGPTPREFERRED SKILLS:Masters Degree in Computer Science, Software Engineering, Data Analytics, Mathematics or Statistics preferredExperience with API based tools like the OpenAI Chat Completions toolYears Experience5 - 10 Years ExperienceTravel RequirementsModerate (15-30%) CountryUnited States Work-In CityN/AWork-In StateN/AWork-In Postal CodeN/ABusinessSears Home Services - In Home Job FunctionInformation TechnologyEmployment CategoryRegular, Full-time Compensation Range150,000 - 175,000Additional Compensation ExplanationN/A EEO/EOE FooterEqual Opportunity Employer / Disability / Vet.Posting Tags#Corporate, #RemoteCompany BrandSears Home Services Location CityHOFFMAN ESTATES: 1022120BR