Benefits Assistant

Job Title

Responsibilities

• Responsible for reconciling and processing Summer Day Camp and Holiday Program provider invoices

• Open, review and process, Summer Day Camp Reimbursement and Cultural Arts Stipend forms for member reimbursement and provider payments

• Reconcile, post and apply member co-payments to related programs, maintain members and provider payment files

• Respond to member and provider inquiries via email, fax and phone and assist walk-in members as needed

• Research and follow-up with members regarding copayments, outstanding balances and vendor disputes

• Present at the service provider workshops and member trainings; and cross-train to assist with after school and day care voucher processing

• Perform additional duties and projects as assigned by management

Qualifications

• High School Diploma required; Bachelor's degree in Accounting/Business or equivalent years of experience preferred

• Minimum one (1) year of data entry experience and one (1) year of customer service experience with familiarity with basic accounting and business practice principles required

• Basic skill level in Microsoft Word and Excel required and knowledge of KIDS, RightFax, SmartSheet preferred

• Excellent verbal and written communication skills; able to handle multiple priorities and work well under pressure and independently