Account Director

Account DirectorCompany description Heartbeat is a full-service agency for healthcare Challenger Brands. Challengers are playing a high-stakes game—they must battle behemoth market leaders, upend ingrained treatment habits, or transform a "me-too" product into "yes-please." The agency is known for serving up distinctive strategies and differentiating approaches, ensuring clients' market positions are uniquely owned. Heartbeat designs their organization around a 100% integration model, housing media, strategy, med comms, creative, technology, and even point of care/population health under the same roof for the tightest, most integrated campaigns possible. They price work based on outcomes, not outputs. Their innovative model delivers not only alignment, but powerful orchestration, greater efficiency, and maximum impact for every dollar spent—all the necessary elements for Challengers to triumph.Overview How you'll grow with us: Account Director is where you'll start, but we're always planning for where you'll go. Our Account Directors are all expected to hone skills that will help build on their careers. Those skills include: Providing leadership and guidance to your clients while being engaged and passionate about delivering outstanding creative ideas. Becoming an expert in our clients' business and serve as the clear voice of the client within our company. Ensuring that our clients are being well served, while simultaneously advancing our positioning and growing our client relationships.Responsibilities How you'll strengthen the team: Our team is looking for someone who can provide leadership and guidance to clients while being engaged and passionate about delivering outstanding creative ideas. Beyond that, here's how you'll make your mark:Excellent written and oral communication skillsAbility to give persuasive presentations that establish personal credibilityAbility to manage multiple client contacts and maintain strong inter-agency relationshipsAbility to demonstrate exceptional team management skillsAbility to learn quickly and handle multiple tasksRelentless attention to detailTechnical concept understanding (web development, application development, databases)Qualifications What you're bringing with you: Across 7+ years of experience, you know what it takes to slay Client Services. These are the core skills you've totally nailed:Interactive marketingThe ability to rapidly grasp client marketing objectivesThe ability to rapidly grasp technical conceptsThe ability to manage Accounts with many moving partsClient management relationship skillsThe ability to manage and grow marquee accountsA knowledge of the pharmaceutical and healthcare industries (HCP and Med Ed)