Account Executive

Account Executive Opportunity at Westbrook Service Company

Westbrook Vision: To be a thriving company that makes a lasting impact in Central Florida for generations to come.

Westbrook Mission: To create an employee experience so profoundly different that it leads to changed lives and customers for life.

Job Type: Full-time

Pay: $70,000 - $90,000 per year (Plus Commission)

Schedule: Monday to Friday Weekends as needed

Employee Benefits:

• Health Insurance - 87% Paid by the Company (Employee Plans starting at less than $11 per week)
• Unlimited Paid Time Off (PTO)
• Paid Holidays per year 8
• Paid Paternity/Maternity Leave
• Paid Life Insurance
• Paid Dental Premiums
• Paid Long-Term Disability Insurance
• 401K Match Plan Increasing up to 7.5%
• Vision insurance and Free Prescription Safety Glasses
• Gym Membership Reimbursement
• Fun Team building Outings (Universal, Top Golf, and Andretti)
• AND MORE!

Company-Funded Education Opportunities:

• Manufactures' training
• Language Spanish and English
• Health and Wealth Education
• Emotional Intelligence, Leadership and Advancement Training

Key Responsibilities of an Account Executive include:

Planning & Education:

• Forecasts quarterly and annual sales goals in collaboration with department manager
• Develops strategies and plans for growing new and existing customer accounts
• Manages a portfolio and ensures sales, gross profit, and accounts receivable goals are met; Takes corrective action and makes improvements when goals are not being met
• Stays current on industry and trade-related technical developments and innovations; Knows regulatory and building codes. Develops and maintains expertise in using company technology, including software, hardware, and communication systems

Networking & Relationships:

• Develops new customers through networking by participating in appropriate trade and industry marketplace associations. Maintains a log of customer touchpoints and a schedule of upcoming events and association meetings
• Maintains relationships by providing proactive communication and project oversight matching the strategic importance and relative profit potential of assigned customer base
• Demonstrates knowledge of mechanical, plumbing, and electrical maintenance to current and potential customers

Marketing & Communications:

• Collaborate with the manager to establish and implement a comprehensive marketing strategy
• Assists with the implementation of marketing and sales programs to meet company sales goals
• Evaluates, recommends, and facilitates corporate sponsorship opportunities
• Grows, optimizes, and maintains relevant contact lists via CRM software
• Engages prospective customers with nurture email campaigns

Opportunities & Estimates:

• Follows up on all strategic leads and opportunities in a timely fashion. Follow up with new "walk-in" customers to formally introduce themselves and all of the company's capabilities
• Consults with customers to determine effective solutions considering mechanical, operational, and financial factors
• Completes site surveys to develop total solution proposals for customers
• Communicates pricing, scope of work, and service completion timelines thoroughly and effectively
• Follows up on service recommendations within 48 hours to discuss options, solutions, and pricing as appropriate

Execution & Support:

• Reviews all quotes/orders/sales contracts to ensure material lists and installation directions are complete, accurate, and executable before passing jobs to the Install Manager; Ensures resources are scheduled according to project timelines
• Ensures projects are being sold correctly in keeping with technical and quality standards, compliance with all laws and regulations, and in line with gross profit expectations; Provides feedback to service managers to ensure excellence
• Supports and complies with hand-off policies and procedures, as well as material and equipment purchasing requirements
• Works closely with service managers to develop quality control and customer service programs to ensure long-term customer satisfaction and loyalty

Qualified candidates will have:

• High School Diploma or G.E.D. (Preferred)
• Must be proficient in at least one trade: commercial HVAC, electrical, plumbing, gas or boilers
• Strong communication skills both written and verbal
• Proficient in Microsoft Office (Excel, Word, Teams, etc.)
• Strong organizational skills
• Must have a valid driver's license

We are a Drug Free Workplace and Equal Opportunity Employer

Our employee selection process includes the following: drug testing, background check, driving record check, pre-employment assessments, and reference interviews with previous employers