Maintenance Supervisor

Summary

We are seeking a dedicated Maintenance Supervisor to join our team and oversee the upkeep of our multifamily apartment property in Warrensville Heights, OH. This hands‑on leadership role ensures the property remains in top condition, maximizes efficiency, and minimizes costs.

Key responsibilities include:

• Property Maintenance: Ensure the highest standards of upkeep across all residential units and common areas
• Cost Management: Minimize operational expenses through proactive maintenance and efficient resource use
• Skilled Repairs: Apply expertise in plumbing, electrical systems, HVAC, appliance repair, and painting to address issues promptly and professionally
• Resident Relations: Foster a professional, courteous, and helpful atmosphere, ensuring residents’ needs are addressed with care and knowledge

Responsibilities

• Maintain a professional, courteous, knowledgeable, and helpful attitude with residents and fellow employees.
• Assist residents with problems and requests within authority limits.
• Ensure curb appeal of the building's exterior and common areas.
• Continuously supervise maintenance and personnel, setting daily employee goals and providing clear instructions.
• Ensure full‑time employees adhere to scheduled work hours and monitor compliance with company policies.
• Discuss employee performances with the property manager and initiate discipline if necessary.
• Present improvement project ideas and labor needs to the Regional Manager and Facilities Manager as appropriate.
• Complete all maintenance requests, track progress, and ensure proper completion and paperwork submission.
• Schedule contractors, oversee completed work, and manage building emergency on‑call duties.
• Cover building emergency on‑call as scheduled.
• Assist in apartment inspections with the property manager and periodically review maintenance work quality.
• Collaborate with contractors while prioritizing resident safety and ensuring work is done according to relevant policies.
• Complete associated work as needed, such as cleaning, painting, and repairing vacant apartments.
• Check and repair fixtures to ensure proper functionality.
• Ensure units are made ready within 3‑5 days of move‑out.
• Other duties as assigned.

Requirements

• High school diploma or equivalent; additional vocational or technical training preferred.
• Minimum of 2 years’ experience in multifamily property maintenance or related field.
• Proven experience in building maintenance including plumbing, electrical, painting, HVAC, and appliance repair.
• Strong leadership and supervisory skills to manage a maintenance team effectively.
• Excellent communication skills for interaction with residents, employees, property managers, and contractors.
• Ability to prioritize and manage multiple tasks efficiently.
• Hands‑on expertise in general maintenance tasks and equipment.
• Knowledge of safety regulations and guidelines pertaining to property maintenance.
• Familiarity with accounting software preferred (Yardi & Nexus strongly preferred).
• Organizational and time‑management skills.
• Must embody RHM’s core values: Teamwork, Will to Win, Loyal and Be a Good Person.

Physical Requirements

• Work off ladders up to 20 ft and stepladders up to 10 ft inside apartments.
• Work under sinks and around appliances by bending or lying on your back.
• Move appliances including refrigerators, washers, dryers, and ranges.
• Lift and carry up to 80 pounds.
• Bend over appliances or mechanical equipment for repairs or cleaning.
• Walk and/or stand for an entire workday.
• Climb flights of stairs to access work on higher floors.
• Assemble small parts in appliances, mechanical equipment, plumbing, and electrical fixtures.
• Log or describe in writing work hours, repairs made, and materials used.
• Work in inclement weather.
• Operate hand and power tools.

Pay & Benefits

• Pay starting at $28.00 per hour.
• Medical, dental, vision, and other ancillary plans.
• 100% employer‑paid life insurance policy and long‑term disability coverage.
• 401(k) participation after 1 year, with employer matching.
• Paid time off: holidays and PTO to support work‑life balance.

Equal Opportunity Employment

RHM Real Estate Group is an equal opportunity employer. All applicants will be considered for employment without regard to age, marital, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.