Branch Manager for Home Care Agency

Branch Manager

Join the team at Overture Home Care and help lead a growing home care organization dedicated to providing compassionate, high-quality care throughout the DFW area.

At Overture Home Care, we believe in treating every client and employee with Patience, Dignity, and Discretion. We are seeking an experienced, driven, and compassionate Branch Manager to oversee operations for our Dallas location and help support both our clients and caregiving teams.

Position Overview

The Branch Manager serves as a key leader responsible for overseeing daily branch operations, staffing, scheduling, case management support, recruiting, employee development, and client satisfaction. This role works closely with leadership to ensure smooth operations, strong team performance, regulatory compliance, and exceptional customer service.

Responsibilities Include

• Overseeing daily branch operations and workflow
• Managing office staff and caregiver support teams
• Supporting recruiting, onboarding, and retention efforts
• Monitoring branch KPIs and operational performance
• Assisting with scheduling coverage and emergency staffing needs
• Coaching and developing employees for success
• Supporting client satisfaction and service continuity
• Ensuring compliance with company policies and healthcare regulations
• Participating in on-call leadership responsibilities as needed
• Building strong relationships with caregivers, clients, families, and community partners

Why Join Overture Home Care?

• Competitive salary
• Medical, Dental, and Vision benefits
• AFLAC options available
• Paid vacation for full-time employees
• Opportunity for advancement and leadership growth
• Supportive and mission-driven team environment
• Make a meaningful impact in the lives of seniors and families throughout DFW

If you are passionate about leadership, healthcare operations, and creating a positive impact for both clients and caregivers, we would love to hear from you.

Requirements

• High school diploma required; Associate degree preferred.
• Minimum 2 years of experience in home care
• Leadership or management experience preferred
• Strong communication and organizational skills
• Ability to work in a fast-paced environment and manage multiple priorities
• Reliable transportation and valid driver's license required
• Passion for leadership, customer service, and team development
• Must be in good standing with the federal government and not on any exclusion lists.

Join a team that values compassion, respect, and professional excellence. If you're ready to take the next step in your leadership career and make a meaningful impact in the lives of others, we want to hear from you! Apply today and help lead the future of home care at Overture!