California Licensed Educational Case Manager

Fluent in both English and Mandarin, the full-time California Licensed Educational Case Manager will manage student intakes, coordinate instructors, and track academic progress while providing exceptional customer service in a fully remote environment. Key responsibilities Conduct intakes with families and students, ensuring effective coordination of instructors and tracking of student progress Provide virtual administrative support to regional operations, including managing schedules and handling daily business data Monitor students' academic progress and conduct conferences with program directors to adjust academic plans as needed Required qualifications Bachelor's Degree required 2-3 years of progressive career growth in a virtual operations environment Proficient in Microsoft Office and Google applications Ability to manage remote teachers and engage with students and families effectively Excellent organizational and time management skills