Custodial/Janitorial/Facilities Manager

Job Description

Job Description

CW's Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!

Copy and paste the link to watch our video to learn more about our Manager position:

• Location: U.S. Coast Guard Academy, New London, CT.  
• Schedule: Monday through Friday, 7:00 AM to 3:30 PM (Occasional evenings & weekends required). 

We are seeking an experienced and motivated  Janitorial Project Manager to oversee daily custodial operations, lead a team of cleaning professionals, and ensure our facilities meet the highest standards of cleanliness, safety, and presentation.

While some administrative duties are required, this is not a desk job — the majority of your time will be spent on the floor supporting operations:

• Hands-on Cleaning: Performs routine and specialized cleaning tasks, including sweeping, mopping, vacuuming, trash removal, restroom sanitation, and floor-care procedures, working directly alongside the custodial team to maintain high standards of cleanliness.  
• Leads by example by actively participating in daily operations while training, coaching, and supporting custodial staff throughout their shifts to ensure consistent performance and teamwork.
• Completes essential administrative duties such as timesheets, basic reports, and staff scheduling, while keeping desk work to a minimum to remain present on the floor.
• Conducts regular walk‑through inspections, identifies and corrects deficiencies, and ensures that all assigned areas meet or exceed established cleanliness and safety standards
• Operates, maintains, and troubleshoots commercial cleaning equipment such as floor machines, buffers, auto‑scrubbers, and vacuums, ensuring all tools are used safely and effectively.
• Monitors and restocks cleaning supplies, tracks inventory levels, and assists with ordering materials to ensure the team has the resources needed for daily operations.
• Follows and enforces OSHA regulations, PPE requirements, and chemical‑handling procedures to maintain a safe working environment for all staff.
• Responds promptly to spills, urgent cleaning needs, and after‑hours calls, taking immediate action to resolve issues and maintain facility safety.

What You'll Need to be Successful:

• High school diploma or technical certificate.
• Minimum of 3 to 4 years of experience in Janitorial or facilities management.
• Minimum of 2 years' supervisory or team lead experience. 
• Experience managing multi-site janitorial operations.
• Strong understanding of commercial cleaning techniques, equipment, and chemicals.
• Proficiency of health and safety regulations related to cleaning, including OSHA standards.
• Proficiency with Microsoft Office products (Teams, Outlook, Excel).
• Valid driver's license. 
• Valid Real ID.
• Must be able to obtain and maintain government base access.

Bonus if You Have These Skills:

• Ability to guide, motivate, and support team members while fostering a productive and respectful work environment.
• Ability to prioritize tasks efficiently and manages workload to ensure all responsibilities are completed accurately and on schedule.
• Ability to respond quickly and effectively to challenges in fast-paced environments. 
• Ability to use attentive and empathetic listening techniques to fully understand team concerns and client needs, ensuring clear communication and effective follow-through. 
• Maintains a courteous, respectful, and professional demeanor when interacting with clients, vendors, and staff at all levels.

Explore Our Generous Benefits Package:

• Employer Sponsored Benefits Includes:

  • Insurance - Medical, Dental, Vision.
  • Telemedicine.
  • Retirement Plan & Match Options.
  • Disability Plans.
  • Life Insurance.
  • Paid Holidays & Vacation.
  • Sick & Personal Time.

• Voluntary Benefits Offered Includes:

  • Hospital Indemnity, Accident, Critical Illness & Voluntary Life.

Why You'll Love This Job:

• You'll be part of a mission-driven team that values your hard work and helps you grow.
• Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance.
• Opportunities for advancement—grow your career with us! 

Take a glimpse into why CW might be the right place for you: 

Physical & Environmental Demands:

• Frequent sanding, walking, bending, kneeling, and reaching throughout your shift to clean and maintain different areas.
• Repetitive motions such as mopping, sweeping, wiping, and scrubbing surfaces.
• Ability to lift, carry, push, and pull cleaning equipment and supplies weighing up to 25-30 pounds regularly. 
• Navigating stairs, ramps, or uneven flooring safely while carrying tools or supplies.
• Work is primarily indoors in commercial buildings with varying temperature and lighting conditions.
• Exposure to cleaning chemicals, disinfectants, and solvents—training is provided to ensure safe handling, and personal protective equipment (PPE) is always required. 
• Possible exposure to dust, dirt, allergens, and other typical indoor environmental factors.
• May encounter biohazardous materials or bodily fluids (especially in healthcare or public restrooms) with proper safety protocols and PPE in place. 
• Working in confined or awkward spaces such as under sinks, behind furniture, or inside equipment areas may be required. 
• Noise from vacuum cleaners, floor buffers, and other cleaning machinery may be present; hearing protection provided when necessary. 
• Reasonable accommodations can be provided.

CW's Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!

We are an Equal Opportunity Employer. All employment decisions are made based on individual qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.

Company Overview: CW Resources, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

Pay Transparency Disclaimer: We are committed to pay transparency. Compensation for this role is determined in good faith and based on job-related factors such as skills, experience, education, and internal equity, in accordance with applicable law. Employees and applicants may request additional compensation information as permitted by law. 

Copy and paste the link below into your web browser to view the posters pertaining to:

• Notification of Employee Rights Under Federal Labor Laws posters:  -rights-federal-contractors
• CW's Self-Disclosure Form: &route=shorturl
• Please  E-mail: View email address on ziprecruiter.com to submit a request for accommodation with the application process.