Restaurant Manager

Restaurant Manager Key Responsibilities Lead, motivate, and manage front‑of‑house staff to ensure exceptional service standards. Oversee daily restaurant operations, including service flow, staffing, and customer satisfaction. Develop and maintain a positive team culture focused on collaboration, accountability, and excellence. Manage and enhance the restaurant’s wine program, including selection, procurement, and inventory. Provide expert wine recommendations to guests and train staff in wine knowledge and pairing. Deputise for the Restaurant General Manager in their absence. Ensure compliance with health, safety, and licensing regulations. Manage guest feedback professionally and resolve concerns promptly. Monitor financial performance, including cost control, budgeting, and revenue growth. Collaborate with the kitchen team to align food and wine offerings. Requirements Proven experience as a Restaurant Manager or in a senior hospitality leadership role. Strong sommelier background with advanced wine knowledge. WSET Level 3 (Diploma preferred) or equivalent qualification. Demonstrated leadership capability with excellent team management skills. Strong communication and organizational abilities. Commercial awareness with a results‑driven approach. Passion for delivering outstanding guest service. What We’re Looking For A hands‑on leader who thrives in a fast‑paced, luxury hospitality environment. Someone with a refined palate and enthusiasm for wine culture and education. A strategic thinker who can balance operational excellence with creativity. Benefits £43,000 per annum plus service charge and other IHG perks. 31 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (pro rata). Access to Wagestream – a financial wellbeing app for saving, tracking, and withdrawing pay. Free meals while on duty prepared by skilled chefs. Worldwide employee and friends & family hotel room discounts. Food and Beverage discounts at the Fitz’s Bar & Parlour and Fitz’s Brasserie. Discounts on grocery shopping and other experiences through our portal. Employee assistance programme 24/7 and healthcare plan with mental health first aiders. Company sick pay and life insurance for all employees. Most importantly, we’ll help you grow and develop you as an individual. Kimpton Fitzroy London is part of the IHG Hotels & Resorts family, a leading hotel company with 21 global brands. We are committed to the “Stay Human” project, building heartfelt connections with guests and colleagues. We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days. We are a disability confident committed employer and are proud to be an equal‑opportunity employer. We provide an inclusive recruitment process and support for all applicants. You must meet the legal requirements to work in the UK. #J-18808-Ljbffr