Clinical Ambulatory Services Rep - Outpatient Pain Management Clinic

Overview We are searching for a Clinical Ambulatory Services Representative II - Outpatient Pain Management Clinic at the West Campus. You will provide excellent customer service as the first contact for patients, providers and staff accessing ambulatory clinics. You will expedite the outpatient check-in and check-out processes by reviewing appointment status using electronic appointment systems to view information regarding appointment, insurance, and history. You will collect pre-visit payments and communicate with the clinic liaison regarding factors impacting the patient visit and general clinic-patient flow. You will secure the financial integrity of the patient\'s account by verifying benefits and obtaining referrals, authorizations, and pre-certifications. Qualifications Certified Medical Assistant is required in one of the following certifications: CCMA - Cert-Cert Clinical MA - CCMA National Health Career Association (NHA) CMA-AAM - Cert-Cert Medical Assistant American Association of Medical Assistants (AAMA) CMA-C - Clinical Medical Assistant Certification American Medical Certification Association (AMCA) EMT - Emergency Medical Technician Texas Department of State Health Services EMT-A - Advanced EMT Texas Department of State Health Services EMT-B - Emergency Medical Technician-Basic Texas Department of State Health Services EMT-I - Emergency Medical Technician-Intermediate Texas Department of State Health Services EMT-P - Emergency Medical Technician-Paramedic Texas Department of State Health Services LIC PAR - Paramedic Texas Department of State Health Services NCMA - National Cert Med Assistant National Center for Competency Testing (NCCT) NRCMA - National Registered Cert Med Assistant National Association of Health Professionals (NAHP) RMA - Registered Medical Assistant (multiple certifying organizations) High school diploma or GED required 2 years\' experience in a clinical setting required Healthcare and/or Pediatric experience preferred Bilingual in Spanish/English preferred Responsibilities Performs patient registration procedures per department process Obtains and verifies patient demographic data for each encounter Confirms patient appointments, verifying patient demographics and insurance information Enters, batches, and reconciles charges daily Ensures that interpreter services are available for patients as needed Provides basic office support including ordering and maintaining office/clinic supplies; maintaining office equipment; managing correspondence; copying, faxing, mailing and filing documents; and collecting and distributing mail Serves in a key role to assure the most efficient patient throughput in exam rooms About Us Texas Children\’s Hospital West Campus is Houston\’s first community hospital designed, built and equipped exclusively for children in one of the city\’s most rapidly growing communities in the area from Sugar Land to Bryan-College Station, Texas. Located at I-10 and Barker Cypress, our 515,007-square-foot hospital houses the only 24/7 pediatric emergency room in the Greater West Houston area, four operating rooms, a 16-bed pediatric intensive care unit, 46 acute care beds, advanced imaging services including MRI and CT scans, a neurophysiology sleep lab, a pathology lab and a full-scale pharmacy. To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children\’s without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. #J-18808-Ljbffr Texas Children's Hospital