Assistant Manager

Assistant ManagerMiami, Florida, A&A Pizza LLCJob DescriptionWe're looking for a dynamic and results-driven Assistant Manager to join our growing team in Miami, United States. In this pivotal role, you'll play a key part in driving operational excellence while fostering a collaborative and inclusive work environment. Reporting to senior leadership, you'll combine strategic thinking with hands-on management to support daily operations, develop high-performing teams, and deliver exceptional results. This is an excellent opportunity for an organized and motivated professional eager to make a meaningful impact and advance their career in a corporate setting.Oversee daily operational activities and ensure adherence to company policies, procedures, and performance standardsLead, mentor, and develop team members through coaching, training, and constructive performance feedback to foster professional growthManage inventory control, ordering, and stock rotation while maintaining accurate records and optimizing resource allocationAnalyze operational metrics and performance data to identify trends, implement improvements, and drive efficiency initiativesMaintain transparent communication with team members and senior management, ensuring clear expectations and collaborative problem-solvingHandle customer concerns and complaints with empathy and professionalism, working toward resolution and customer satisfactionAssist with scheduling, staffing decisions, and workforce planning to ensure adequate coverage and operational continuitySupport administrative functions including reporting, documentation, data entry, and computer system managementDemonstrate flexibility and resilience in adapting to changing priorities and business needs in a fast-paced environmentContribute to a positive, inclusive workplace culture that values teamwork, open dialogue, and mutual respectQualifications**Required Qualifications:**Minimum 1 year of management or supervisory experience in a corporate or operational environmentProven ability to work effectively in a fast-paced, dynamic setting while maintaining attention to detailStrong customer service orientation with excellent interpersonal and communication skillsDemonstrated proficiency with computer systems, POS platforms, and basic software applicationsSolid understanding of inventory management, basic math, and financial conceptsAbility to lift and carry up to 30 pounds regularly and stand for extended periodsWillingness to work flexible hours, including evenings and weekends as neededMust consent to a background check and provide valid identificationHigh school diploma or equivalent (GED)**Preferred Qualifications:**Experience in budget management and financial analysisKnowledge of performance management and employee development practicesFamiliarity with project management methodologiesCertification in management, business administration, or related fieldExperience with data analysis and reporting toolsDemonstrated problem-solving and conflict resolution abilitiesTrack record of driving operational improvements and achieving measurable resultsExperience in a customer-facing industry or service-oriented environmentAdditional InformationPHYSICAL REQUIREMENTS, including, but not limited to the following:StandingMost tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".WalkingFor short distances for short durationsDelivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.SittingPaperwork is normally completed in an office at a desk or tableLiftingBulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.Cases are usually lifted from floor and stacked onto shelves up to 72" high.CarryingLarge cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.PushingTo move trays which are placed on dollies.A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.Trays may also be pulled.ClimbingTeam members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.During delivery of product, navigation of five or more flights of stairs may be required.Stooping/BendingForward bending at the waist is necessary at the pizza assembly station.Toe room is present, but workers are unable to flex their knees while standing at this station.Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.Forward bending is also present at the front counter and when stocking ingredients.Crouching/SquattingPerformed occasionally to stock shelves and to clean low areas.ReachingReaching is performed continuously; up, down and forward.Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.DrivingDeliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.Machines, Tools, Equipment, Work AidsTeam Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.Driving Specific Job DutiesDeliver product by car and then to door of customer.Deliver flyers and door hangers.RequiresValid driver's license with safe driving record meeting company standards.Access to insured vehicle which can be used for delivery.This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.