Scrum Master - Local to Pittsburgh, PA

Scrum Master - Local to Pittsburgh, PA

The candidate for this role will be expected to be onsite five days a week at our client site in Pittsburgh PA. For this role on this particular client engagement, employer sponsorship of immigration related visa and/or green card status as part of the PERM process will not be available. CGI is looking for an experienced Scrum Master to join our Enterprise Document Management team, supporting our client which is a large US Bank, working in an advanced technology environment.

Your Future Duties and Responsibilities:

Execution Control & Ceremony Enforcement. Command and enforce all Scrum ceremonies (Sprint Planning, Daily Scrum, Review, Retrospective, Refinement) with strict adherence to time, structure, and outcomes. Ensure every ceremony results in clear decisions, ownership, and documented outputs — no ambiguity permitted. Maintain absolute sprint discipline — no mid-sprint scope changes, unplanned work, or external interference without formal escalation and approval. Act as the gatekeeper for sprint entry — no backlog item enters a sprint without readiness (clear scope, acceptance criteria, and sizing) Sprint Protection & Delivery Accountability. Own sprint integrity end-to-end — commitments are treated as contractual obligations. Immediately challenge and correct deviations including over-commitment, carryover, scope creep, and quality shortcuts. Block unauthorized work intake and enforce a single controlled intake channel for all requests. Escalate delivery risks early, factually, and without delay to program leadership Impediment Elimination & Escalation Discipline. Relentlessly drive impediment removal — blockers must have an owner, resolution path, and timeline within 24 hours. Escalate unresolved issues aggressively using data-backed evidence and impact analysis. Ensure dependencies are actively managed, tracked, and escalated before they affect sprint outcomes Quality & Definition of Done Enforcement. Enforce Definition of Done as non-negotiable — incomplete work is not accepted under any circumstances. Prevent accumulation of technical debt, partial work, and quality compromises. Actively identify and eliminate anti-patterns including hero culture, silent failures, and hidden work Metrics, Transparency & Control Reporting. Maintain real-time visibility of team performance through metrics: velocity, burndown, predictability, spillover, defect leakage, and impediment aging. Convert execution data into clear, objective delivery narratives for leadership. Use metrics to hold the team accountable and drive behavioral change Team Discipline & Coaching. Establish and reinforce clear expectations for accountability, ownership, and delivery behavior. Coach team members and partners on execution discipline—not just Agile concepts. Intervene directly when performance, participation, or accountability standards are not met Continuous Improvement with Accountability. Ensure retrospectives produce specific, measurable improvements with assigned ownership and deadlines. Track improvement actions to closure with visible impact. Drive measurable gains in predictability, throughput, and quality sprint-over-sprint

Required Qualifications to Be Successful in This Role:

Bachelor's degree in Computer Science, Business, or equivalent experience. 5–8 years as a Scrum Master in high-pressure, enterprise delivery environments. Proven ability to enforce delivery discipline and recover failing or unstable teams. Experience operating in environments with strict governance, high visibility, and executive oversight. Experience in platform, cloud, or large-scale modernization programs preferred Desired Skills: Experience in Banking and financial domain is a plus. Experience working with enterprise document management / ECM platforms such as: OpenText, IBM File Net, Hyland OnBase, AEM or Sharepoint

What You Can Expect From Us:

Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.