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Home Health Clinical Manager - Pittsburgh, PA

Protouch Staffing

Job Description

Job Description

JOB DESCRIPTION

Job Title: Clinical Manager - Home Health
Location: Pittsburgh, PA
Job Type: Full-time (Monday-Friday, 8:00 AM - 4:30 PM; on-call rotation every other week by phone)

JOB SUMMARY:

Responsible for overseeing and coordinating home health clinical operations and patient care processes. Works under the direction of leadership to implement operational plans, ensure patient-centered care delivery, and support quality outcomes. Provides oversight of care coordination, staffing, documentation compliance, and interdisciplinary collaboration to ensure efficient and high-quality home health services.

The role supports clinical leadership in maintaining regulatory compliance, improving patient outcomes, and ensuring continuity of care across home-based services.

KEY RESPONSIBILITIES:
  • Ensure high-quality customer service and patient-centered care delivery across home health services

  • Oversee daily clinical operations, ensuring adherence to agency policies and care standards

  • Assign patients to clinical staff and manage schedules to ensure appropriate care coverage

  • Monitor and support care plan development, implementation, and ongoing evaluation

  • Promote culturally competent, respectful, and individualized patient care

  • Ensure accurate and timely clinical documentation aligned with regulatory requirements

  • Conduct interdisciplinary team meetings to support care coordination and communication

  • Perform supervisory field visits and evaluate clinical staff performance

  • Conduct patient/family satisfaction follow-ups with healthcare partners and referral sources

  • Maintain clinical records, reports, and quality metrics for performance evaluation

  • Ensure compliance with all federal, state, and local home health regulations

  • Act as liaison between physicians, patients, families, and healthcare partners

  • Support onboarding, orientation, and competency validation of new clinical staff

  • Lead staff development initiatives and promote ongoing clinical education

  • Participate in recruitment, retention, and performance management processes

  • Support quality improvement and performance evaluation initiatives

  • Act on behalf of clinical leadership in their absence when required

  • Perform additional duties as assigned

REQUIRED QUALIFICATIONS:
  • Registered Nurse (RN) license in Pennsylvania

  • Minimum 2 years of home health field experience

  • Bachelor's degree in Nursing preferred

  • Prior supervisory or management experience in home health preferred

  • Valid driver's license and reliable transportation

REQUIRED SKILLS:
  • Strong clinical assessment and patient care coordination abilities

  • Excellent communication and interpersonal skills

  • Ability to manage schedules and coordinate multidisciplinary teams

  • Strong problem-solving and decision-making skills

  • Proficiency in Microsoft Office and basic computer systems

  • Customer-focused mindset with strong organizational ability

  • Ability to lift and physically support patient-care-related tasks as required

Company Description

Protouch Staffing is a trusted staffing partner specializing in connecting skilled professionals with top employers. While we originally focused on healthcare staffing, we’ve expanded into legal and other domains to meet evolving workforce needs across industries.

Company Description

Protouch Staffing is a trusted staffing partner specializing in connecting skilled professionals with top employers. While we originally focused on healthcare staffing, we’ve expanded into legal and other domains to meet evolving workforce needs across industries.

Vacancy posted 2 days ago
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