Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Bilingual Multi-Location Customer Service Specialist (Spanish)

Sherwin-Williams Paint Store

Job Description

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

The individual selected for this role will be expected to work at 4 stores:
Home Store: 703335 located at 1966 A West Street Annapolis MD 21401
Store 2: 705123 located at 2 Lincoln Court, Lincoln Park Ind Ctr. Annapolis MD 21401
Store 3: 701857 located at 60 Central Avenue West, Unit #60 Edgewater MD 21037
Store 4: 705407 located at 1153 MD Route 3N Suite B,C, D Gambrills MD 21054

This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits.


Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Qualifications

Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to read, write, comprehend, and communicate in Spanish
  • Must have a valid, unrestricted Driver's License
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
  • If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
  • If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position
Preferred Qualifications:
  • Have at least a High School diploma or GED
  • Have at least one (1) year off experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life ... with rewards, benefits and the flexibility to enhance your health and well-being
Career ... with opportunities to learn, develop new skills and grow your contribution
Connection ... with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

What is the Process to get Started?
Step 1 - Online Application
Find the role(s) that interest you on our Careers page:
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 - Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 - In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Bilingual Multi-Location Customer Service Specialist (Spanish) in Annapolis, MD vacancy
  • $18 per hour

     ...Customer Service Specialist Customer Service Specialists work closely with wholesale and retail customers...  ...to work at stores: #5897 located at: 4200 Derry Street, Harrisburg, PA...  ...write, comprehend, and communicate in Spanish Must have a valid, unrestricted Driver... 
    Bilingual
    Spanish language skills
    Full time
    For contractors
    Work experience placement
    Afternoon shift

    Sherwin-Williams

    Gambrills, MD
    16 hours ago
  •  ...Job Description Customer Service Specialists work closely with wholesale and retail customers to determine...  ...the store’s sales goals. Work Locations Home Store #703364, located at: 7950...  ...write, comprehend, and communicate in Spanish Must have a valid, unrestricted Driver... 
    Bilingual
    Spanish language skills
    Contract work
    Work experience placement
    Flexible hours
    Afternoon shift

    Sherwin-Williams

    Glen Burnie, MD
    17 hours ago
  •  ...Customer Service Specialist Customer Service Specialists work closely with wholesale and retail customers...  ...four stores: Home Store: 703335 located at 1966 A West Street Annapolis MD 21...  ..., comprehend, and communicate in Spanish Must have a valid, unrestricted Driver... 
    Bilingual
    Spanish language skills
    For contractors
    Work experience placement
    Flexible hours
    Afternoon shift

    Sherwin-Williams

    Edgewater, MD
    1 day ago
  • $18.5 - $20.29 per hour

     ...reproductive health care services. We help individuals...  .... The position is located at our PPM center in...  ...skills and ability to multi-task and prioritize work. Customer Service: Demonstrates...  ...assistant duties. Bilingual in English and Spanish is highly preferred.... 
    Bilingual
    Spanish language skills
    Temporary work
    Local area
    Flexible hours

    Planned Parenthood

    Annapolis, MD
    3 days ago
  •  ..., a Federally Qualified Health Center located in Montgomery County, Maryland and serving...  ...Referring patients to specialty services as needed Maintaining accurate records...  ...with a diverse, underserved population Bilingual in Spanish or French is a plus Knowledge of health... 
    Bilingual
    Spanish language skills
    Full time

    Mobile Medical Care Inc

    Annapolis, MD
    17 hours ago
  • $50k - $55k

     ...represented throughout AssuredPartners What You'll Need Bilingual Spanish speaking required Desire to learn & grow with us...  ...prioritization and time management skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems... 
    Bilingual
    Spanish language skills
    Work at office

    AssuredPartners

    Annapolis, MD
    4 days ago
  • $16 - $23 per hour

     ...surgical, and esthetic skin care services to each and every one of...  ...250+ clinicians and 110+ locations in 7 states, we’re thriving...  ...with providers, specialists as necessary. Send appropriate...  ...Assistant - OB/Gyn Clinic (Bilingual/Spanish) We’re unlocking community... 
    Bilingual
    Spanish language skills
    Full time
    Part time
    Internship
    Work at office
    Local area
    Weekend work
    Day shift

    Anne Arundel Dermatology

    Annapolis, MD
    1 day ago
  • $15 - $15.5 per hour

     ...environment for our customer's buildings and grounds...  ...Monitor, clean, service and restock bathrooms...  ...at a fast pace in a multi-tasked job is a must....  ...courtesy and respect Bilingual a plus: Spanish and English Compensation...  ...employment at this location should be made... 
    Bilingual
    Spanish language skills
    Hourly pay
    Immediate start
    Flexible hours

    ServiceMaster Chesapeake LLC

    Gambrills, MD
    3 days ago
  • $15 - $15.5 per hour

     ...work environments for our customers. As a ServiceMaster Service Partner, you belong to...  ...at a fast pace in a multi-tasked job is a must....  ...courtesy and respect Bilingual a Plus: Spanish and English Apply...  ...employment at this location should be made directly... 
    Bilingual
    Spanish language skills
    Hourly pay
    Immediate start
    Flexible hours

    ServiceMaster

    Millersville, MD
    4 days ago
  •  ..., the Institute for Public Health Innovation (IPHI) develops multi-sector partnerships and innovative solutions to improve the public...  .... Experience working with or alongside local government. Bilingual (Spanish or other languages commonly spoken in the County). Working... 
    Bilingual
    Spanish language skills
    Part time
    For contractors
    Local area

    Institute for Public Health Innovation

    Annapolis, MD
    1 day ago
  • $18 - $20 per hour

     ...~ Training & development ROLE DESCRIPTION: As a Customer Service Representative with the Dovie E. Metzger Insurance Agency,...  ...accurate records of customer interactions. QUALIFICATIONS: Bilingual - Spanish/English require. Communication and interpersonal skills... 
    Bilingual
    Spanish language skills
    Hourly pay
    For contractors

    Dovie E Metzger Insurance Agency In

    Annapolis, MD
    27 days ago
  • $20 - $26 per hour

     ...and broader community to coordinate services and care for people with Autism. Quality...  ...40 lbs., moving with children) Work Location: This position will provide in‑home...  ...certified. Increased hourly rate for bilingual (English/Spanish) candidates. Premium pay for sessions... 
    Bilingual
    Spanish language skills
    Hourly pay
    Part time
    Local area
    Work from home

    Childrens Aba

    Annapolis, MD
    2 days ago
  •  ...Leasing Specialist for Westwinds Apartments - Annapolis...  ...deliver after-sales service to meet the ongoing...  ...Specialist who enjoys a multi-faceted role which...  ...marketing outreach, and customer service....  ...preferred, Yardi a plus. Bilingual English/Spanish strongly preferred.... 
    Bilingual
    Spanish language skills

    Continental Realty

    Annapolis, MD
    1 day ago
  • $18.2 per week

     ...this posted position at the posted location or locations. If this opportunity...  ...U.S. Citizenship and Immigration Services' E-Verify program (For U.S....  ...about the E-Verify program:* E-Verify Notice (bilingual)* Right to Work Notice (English) / (Spanish) #J-18808-Ljbffr... 
    Bilingual
    Spanish language skills
    Hourly pay
    Weekly pay
    Minimum wage
    Full time
    Part time
    Flexible hours
    Shift work
    Weekend work
    Day shift
    Early shift

    TryApplyNow

    Annapolis, MD
    4 days ago
  • $26 - $35 per hour

     ...Front Office Assistant Location: Glen Burnie & East...  ...seeking a skilled and bilingual Dental Front Office...  ...appointments and manage a busy multi-provider calendar...  ...Bilingual (Spanish/English) required Strong...  ...Excellent communication and customer service skills Ability to... 
    Bilingual
    Spanish language skills
    Hourly pay
    Full time

    Dental Career Services

    Glen Burnie, MD
    4 days ago
  •  ...daily business operations and customers success. You grow our agency...  ...relevant products and services. SEEKING TO HIRE FULL-TIME...  ...produce results ~ Ability to multi-task ~ Experience managing...  ...effectively relate to a customer ~ Bilingual - Spanish preferred ~ Md State... 
    Bilingual
    Spanish language skills
    Full time
    Work experience placement
    Work at office

    Wayne Shoemaker - State Farm Agent

    Annapolis, MD
    15 days ago
  •  ...days a week in office. The role requires someone who is bilingual, speaking Spanish. Responsibilities Oversee and manage the open enrollment...  ...manage and maintain accurate data entries. Provide excellent customer service, addressing and resolving benefits-related inquiries... 
    Bilingual
    Spanish language skills
    Work at office
    2 days per week

    6AM City

    Annapolis, MD
    4 days ago
  •  ...Job Title: Speech-Language Pathologist Location: Annapolis, MD Company: Strides Therapy & Educational Services Are you a passionate and dedicated Speech...  ...-quality, evidence-based care. Feeding, Bilingual (English/Spanish), and/or AAC experience preferred but not... 
    Bilingual
    Spanish language skills
    Temporary work
    Part time
    Private practice
    Immediate start

    Strides Therapy and Educational Services

    Annapolis, MD
    1 day ago
  •  ...Job Opportunity Are you bilingual and looking for an opportunity to grow your career at your own pace? We are looking for goal-oriented...  ...growing company. Preferred Qualifications: Bilingual (Spanish and English) Excellent communication skills Leadership... 
    Bilingual
    Spanish language skills
    Remote work
    Work from home

    AOGarcia

    Pasadena, MD
    23 hours ago
  • $15.55 per hour

     ...our professional clients (PRO customer) in the hard surface...  ...position reports to the PRO Services Manager and supports the execution...  ...Salesforce / CRM software is a plus. Bilingual in Spanish or the most dominant...  ...cultures. Ability to multi-task, meet deadlines, and work... 
    Bilingual
    Spanish language skills
    Hourly pay
    For contractors
    Local area
    Monday to Friday

    Dormont Manufacturing Company

    Annapolis, MD
    5 days ago
  • $35k - $65k

     ...Agent, and start building skills in sales, customer relationships, and business growth with...  ...and people skills Sales or customer service experience is a plus not required...  ...Property and Casualty insurance license Bilingual candidates encouraged to apply Compensation... 
    Bilingual
    Spanish language skills
    Local area

    StaffMyAgency LLC

    Pasadena, MD
    4 days ago
  •  ...conformance to FedEx features of service and provides related customer service functions. Performs...  ...or be reassigned to another location within a 50-mile radius...  ...the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish) #J-18808-Ljbffr... 
    Bilingual
    Spanish language skills

    FedEx Group

    Gambrills, MD
    4 days ago
  •  ...The Community Resource Specialist will skillfully and compassionately connect Marylanders with health and human service assistance to link persons seeking help to available...  .... Preferred experience includes: Bilingual English/Spanish and crisis intervention skills. PHYSICAL... 
    Bilingual
    Spanish language skills
    Remote work
    Flexible hours

    United Way of Central Maryland

    Annapolis, MD
    1 day ago
  • $23.16 per hour

     ...conformance to FedEx features of service and provides related customer service functions. Performs...  ...be reassigned to another location within 50-mile radiusbased...  ...the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish)... 
    Bilingual
    Spanish language skills

    Federal Express Corporation

    Crofton, MD
    2 days ago
  • $18 - $22 per hour

     ...Loan Sales Specialist At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing...  ...ensuring timely and efficient service Exceed customer...  ...Customer Service experience Bilingual - Spanish Location: On site The schedule for... 
    Bilingual
    Spanish language skills
    Work experience placement
    Local area
    Monday to Friday

    Foursight Capital LLC

    Glen Burnie, MD
    4 days ago
  •  ...committed to providing exceptional service and delivering the latest...  ...in gaming products to our customers. As a leading global...  ...spoken and written English; bilingual English/Spanish speaking and writing skills...  ...only to positions in stores located on military bases). Job... 
    Bilingual
    Spanish language skills
    Full time
    Immediate start
    Worldwide
    Flexible hours
    Shift work
    Night shift
    3 days per week

    GameStop

    Annapolis, MD
    4 days ago
  •  ...Nissan of White Marsh Location: White Marsh, MD Nissan...  .... We are a leading multi-location certified pre...  ...striving for unparalleled customer experiences, both...  ...discounts on vehicles and services as a token of our...  ...language, particularly Spanish, is a significant plus... 
    Spanish language skills
    Flexible hours

    6AM City

    Annapolis, MD
    1 day ago
  • $18 - $23 per hour

     ...of companies has provided customers with creative, flexible, and...  ...‑to‑coast with physical locations in over half the states. With...  ..., superior customer service remains the cornerstone of...  ...Some college coursework. Bilingual fluency in Spanish/English. Hours Of Work Full... 
    Bilingual
    Full time
    Work at office
    Local area
    Monday to Friday
    Flexible hours

    Mariner Finance

    Annapolis, MD
    18 hours ago
  •  ...you will build and develop customer relationships within the community...  ...Insurance products and services Develop leads, schedule...  ...team environment Ability to multi-task Ability to work irregular...  ...working hours when needed *Bilingual (English/Spanish) encouraged to apply!... 
    Bilingual
    Spanish language skills
    Full time
    Flexible hours

    Allstate Recruiting

    Pasadena, MD
    1 day ago
  •  ...looking for a skilled Irrigation Service Technician to join our team,...  ...residential and commercial customers in MD and DC. We are a great...  ...electrical components to locate valves, wire breaks,...  ...Proficiency in English required. Bilingual in Spanish a plus. Company Description... 
    Bilingual
    Spanish language skills

    Atlantic Lighting & Irrigation Inc.

    Gambrills, MD
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Bilingual Multi-Location Customer Service Specialist (Spanish). Be the first to apply!