Food Service Worker II

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Performs a variety of food service duties to support the preparation, setup, delivery, and service of food and beverages in a fast-paced environment. Ensures quality, efficiency, and adherence to food safety and sanitation standards. Qualifications Key Responsibilities Set up food service areas, equipment, and stations for daily operations Prepare and assist with a variety of hot and cold food items, including meats, vegetables, salads, sandwiches, and baked goods Serve food to customers while ensuring proper portion control, presentation, and temperature standards Transport food and supplies between kitchen and service areas using carts or manual handling Restock serving lines, utensils, and supplies to maintain continuous service Monitor food quality and identify issues such as spoilage or equipment concerns Maintain cleanliness and sanitation of work areas, equipment, and utensils Follow established procedures for food safety, temperature control, and handling Knowledge, Skills, and Abilities Knowledge of food service operations, including line setup and temperature control Understanding of food preparation techniques and presentation standards Ability to follow verbal and written instructions accurately Ability to read, write, and communicate effectively Ability to safely operate cleaning equipment and kitchen tools Ability to lift and handle heavy items as needed Basic knowledge of inventory control and supply management Ability to work efficiently in a fast-paced, team-oriented environment Additional Job Details (if applicable) High School Diploma or equivalent preferred 2–3 years of food service experience required Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Minimum Starting Payrate: $17.71 6am-2:30 Monday-Friday no wknds Remote Type Onsite Work Location 52 Second Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.71 - $24.28/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.