Client Specialist I

Essential Duties and Responsibilities Client meeting preparation for Financial Advisors Client meeting follow up/document processing for Financial Advisors Review all paperwork for accuracy, completeness, and compliance Resolve paperwork and account issues with back‑office operations and clearing firm Client service duties such as establishing new accounts, servicing existing accounts, and researching and resolving deficiencies in a timely manner Answer incoming calls Schedule appointments Prepare, edit and obtain appropriate compliance approval on correspondence Adhere to policies and procedures related to regulatory compliance requirements and firm requirements Deposit checks and securities in accordance with broker‑dealer guidelines Process annuity and 1035 exchange paperwork Maintain and update CRM as needed Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Skills Solid knowledge of account types and regulations Knowledge of banking and investment products Ability to read and interpret documents such as procedure manuals, general business correspondence, journals, or government regulations In‑person customer service and phone etiquette Effective time management skills with the ability to prioritize tasks Excellent written and verbal communication skills Attention to detail Education and/or Experience HS Diploma/GED 2 years of experience in the financial industry preferred Computer Skills Microsoft Office, including Teams, Outlook, Excel, Word, Adobe Acrobat Certificates, Licenses, Registrations License not required, but encouraged to attain within first year of employment. Other Qualifications Ability to professionally navigate sensitive or urgent client situations Maintain professional conduct and appearance Maintain client privacy and keep highly sensitive data confidential This role may involve additional responsibilities to support team and organizational objectives. Equal Employment Opportunity Information Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. #J-18808-Ljbffr Simmons Bank