Customer Service Representative

Job Description

Job Description

We are seeking a Customer Service Representative to join our team!

*This is an on-site role, and will not be remote or hybrid, at any time.*

What We Offer:

• Work in a team-oriented environment where collaboration is a priority.
• Achieve your professional goals without sacrificing the balance between work and life.
• A comprehensive benefits package with options to choose what works best for you and your family.

About the Role:

As a Customer Service Representative with Midwest Best Block you are responsible for:

• Providing in-person and on-the-phone customer service to our contractors and customers.
• Providing technical assistance for installing and maintaining the products we sell.
• Creating accurate and complete invoices/sales orders.
• Working with Outside Sales Representatives.
• Ensuring customer satisfaction.
• Maintaining knowledge of products and their applications.
• Assisting dispatch with orders.
• Completing daily paperwork.
• Forklift experience preferred
• Must be able to wear safety glasses, and all other PPE as required
• Ability to safely lift and move objects up to 50 pounds occasionally

About You:

The ideal candidate for this role will have:

• A basic knowledge of Microsoft Office programs.
• Good organizational and communication skills.
• Strong problem-solving skills.
• Comfortability walking through Manufacturing Yards (which may be a dirtier/outdoor environment).

Ready to apply?

The process is simple. Click on the “apply” button to get started or apply in person.

#Block123

#ZRHM