Lockbox Specialist $18/hr

Lockbox Specialist

College Park, GA - ONSITE ALL 5 DAYS Start: 9/20/26

Image Capture (Scanning) 1st SHIFT WEEKEND No Time Off will be approved for the initial 90 days.

Start: 9/20/26

4 days Onsite Required, No Exceptions (4 days x 10hr days)

Shift: Sunday, Monday, Tuesday, and Wednesday nights: 8:00P 6:30A

MUST PUT LOCATION ON RESUME

Department Function: Operations Process Support (OPS)

Day to day responsibilities of the role: no client interaction; Meet customer service requests to retrieve retained documents in a timely manner. Responsible for meeting customer deadlines on client decisioning transactions. Position requires the operation of low-speed machinery to re-scan rejected items. Responsible for restructuring batches. Manage multiple workflow queues: Quality Control Queue, RIDS F11 Queue, Encode Queue, and the Pull Original Queue. Capable of independent client decisioning. Handle cash: collect from Image Capture, record on cash log and place in safe. Responsible for print retrieval for local centralized print clients, perform reassociation and mailing of client packages (on rare occasions). Batch and prepare nonICL checks for shipment to Item Processing site and the distribution of merchandise received. Utilize Outbound Mail system (OBM) for labeling closed mail and merchandise received from Mailroom Services. Utilize OBM for address labeling for foreign items.

Required skills:

• Analytical skills
• PC knowledge
• Ability to multitask
• Repeated heavy lifting of up to 25 lbs
• Ability to work in a fast-paced, deadline-driven environment

Desired Skills:

• Overall knowledge of all aspects of Lockbox Services
• Working knowledge of Vicor and Kofax systems
• Expertise in check negotiation and familiarity with client instructions and processes