Employee Retention Program Coordinator (Hourly)

WHO YOU ARE: Are you an organized and proactive professional with a talent for coordinating and managing new hire experiences? Do you excel in ensuring a smooth onboarding process and overseeing orientation training programs with precision and timeliness? Are you skilled at addressing and escalating ERP functionality issues, ensuring concerns are promptly communicated to leadership? If you are focused on continuous improvement, reducing turnover, increasing retention, and positively impacting new team members’ learning experience and attendance, this role is perfect for you. WHO WE ARE: The Leader in food‑industry‑related contract sanitation and food safety Over $1 Billion in sales with an excellent history of organic and acquisition growth Over 13,000 team members throughout North America Corporate headquarters in Atlanta, Georgia with team members working in over 300 customer plants throughout North America OUR VISION: To be the leading food safety solutions company that owns the standard of health and safety for our PSSI family and brand protection for our partners. Safety: We are committed to the health and safety of our team members and set the standard of food safety for the protection of our customers’ products and brands. Integrity: We speak with candor, act with transparency, follow through on our commitments and abide by our principles and values. Team: We respect and value our team members, embrace diversity, and invest in their development through coaching and training. Customer Focus: We strive to exceed our internal and external customers’ expectations through open communication, relationships, and continuous improvement. Achievement: We manage our business to provide opportunities and stability for our team members, and bring value to our customers, owners, and the communities we serve. WHAT YOU WILL DO: The Employee Retention Program (“ERP”) Coordinator keeps our ERP program running smoothly. You will help manage the program, guide new team members through their onboarding process, and make sure orientation training is completed accurately and on time. Job duties include: Handle any ERP issues, reporting them to leadership when necessary, and giving feedback to improve team member retention and attendance. Facilitate various ERP training sessions and ensure everything follows company policies. Coordinate the Employee Retention Program Ensure a positive onboarding experience for new team members. Implement, monitor, and complete the orientation training program on time. Report issues to the next level of leadership if ERP is not functioning properly at the plant. Provide feedback to help reduce turnover, increase retention, and positively impact team member attendance. Facilitate ERP trainings using prepared resources and materials, including but not limited to: Weekly Trainer Meeting. Weekly New Hire Meeting. New ERP Trainer Onboarding. Weekly Leadership Meeting. Review attendance, turnover and retention with Site Manager. Partner with ERP Manager for best practices. Comply with company policies and procedures, utilizing the escalation process when necessary. Other duties as assigned. YOUR MUST HAVE(S): Must be 18 years of age or older. Demonstrated ability to train team members. Good organizational skills and attention to detail. Good communication skills. WHAT WE PREFER YOU HAVE: Bilingual skills. Previous plant experience in a job role of FSS or higher. Proficiency with various word processing, spreadsheet, and presentation software. External candidates should have experience in team member engagement or a similar role. OUR ENVIRONMENT: As ERPC you must be actively present (on the plant floor during the sanitation process) to conduct safety inspections, monitor employee training, and ensure the proper application of Lockout/Tagout (LOTO) procedures. You will be in a wet, hot, and or cold environment, could be exposed to chemicals such as bleach while wearing Personal Protective Equipment (“PPE”). Shift may vary depending on location. WHAT WE OFFER: Medical, Dental, & Vision Insurance Basic Life Insurance 401k Retirement Plan Paid Holidays (varies by location) Paid Vacation Employee Assistance Program Training & Development Opportunities Packers Sanitation Services, Inc. (PSSI) is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. PSSI is committed to complying with the laws protecting qualified individuals with disabilities. PSSI will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position. #J-18808-Ljbffr