Project Manager (Solution Delivery)

Diagnostic Solutions Project Manager The Diagnostic Solutions Project Manager is accountable for Clinical Laboratory Customer Implementation Project Execution from contract signature through project closure, including pre‑contract expectation setting with both internal and external customers. Responsibilities Develop and communicate a holistic project plan to the project team, internal leadership, and customer stakeholders. Assemble and maintain the project schedule. Host regular meetings with internal and external project teams to monitor and control progress. Regularly update internal stakeholders on project status, trends, and forecasts. Maintain accurate and timely project data inputs on a weekly basis. Advise the customer on managing organizational change (Change Management). Manage and communicate project risks impacting the project or organization. Engage local sales and service teams to underpin a sustainable product placement. Participate in continuous improvement sessions to further professionalize the US Solutions Delivery team. Coordinate project resource availability and allocations with appropriate teams. Interface effectively with the different Waters departments to manage cross‑functional processes and resolve issues impacting customers. Support sales partners’ efforts to attain business objectives. Continuously benchmark customer processes through Business Reviews, focusing on market trends and customer needs to identify opportunities for process improvement and differentiated services. Manage customer expectations by leading communications through both regular formal business reviews and informal periodic calls/visits. Required Qualifications Bachelor’s degree in life sciences, business, or engineering. 3+ years of clinical laboratory experience or equivalent project management experience in a technical or laboratory customer environment. Demonstrated understanding of US Clinical Laboratory Diagnostics or Healthcare Industry. Knowledge of standard laboratory practices and regulatory environment (CAP, CLIA, COLA). Proven leadership abilities with accomplishments demonstrated in cross‑functional projects, teams, and programs. Excellent interpersonal, internal/external communication, and presentation skills. Strong risk and escalation management and conflict resolution skills. Knowledge of Project Management, Risk Management, and Change Management methodologies. Willingness and ability to travel up to 50% of the time. Preferred Qualifications Experience with laboratory instrumentation, automation systems, and informatics. Project Management Professional (PMP) certification. Advanced degree in a relevant field. LEAN/Six Sigma knowledge or certification. Compensation Salary Range: $104,700.00 – $167,500.00 USD Annually (location based). Equal Opportunity Employer Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility, or veteran status, and other legally protected characteristics. #J-18808-Ljbffr Becton Dickinson