Dental Treatment Care Coordinator

Job Description

Job Description

Dental Treatment Care Coordinator

Idaho Falls, ID 83404

$20 - $28 per hour, DOE

Benefits: Medical, In-house dental, Vision, PTO, Sick pay, Holiday pay, 401k (4% match), and scrub re-imbursement.

The Dental Treatment Care Coordinator is a vital part of our dental team, responsible for providing excellent customer service and ensuring a positive patient experience. This role involves explaining treatment plans, coordinating financial arrangements, and scheduling appointments in a way that promotes patient understanding and satisfaction.

• Presenting Treatment Plans: Explain dental treatment plans to patients in a clear and concise manner, ensuring they understand the proposed procedures and benefits.
• Financial Coordination: Assist patients with understanding treatment costs, insurance coverage, and available payment options.
• Scheduling and Coordination: Schedule patient appointments, manage the patient schedule, and ensure efficient flow of patients through the office.
• Insurance Verification: Verify insurance coverage, prepare and submit insurance claims, and follow up on insurance payments.
• Patient Education: Provide patients with clear and concise information about their treatment options, benefits of treatment, and potential risks.
• Customer Service: Maintain a friendly and professional demeanor, addressing patient questions and concerns in a timely and effective manner.
• Communication: Serve as a liaison between the dental team and patients, ensuring effective communication and coordination.
• Administrative Tasks: Maintain accurate patient records, process payments, and handle other administrative tasks as needed.
• FollowUp: Follow up with patients on their treatment plans, address any posttreatment questions or concerns, and schedule followup appointments.
Qualifications
• High school diploma or equivalent.
• Experience in a dental office setting is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Proficiency in scheduling software and insurance verification systems.
• Knowledge of dental terminology and procedures.
• Ability to work independently and as part of a team.
Desired Skills
• Experience with dental practice management software.
• Understanding of dental insurance benefits and procedures.
• Ability to present information clearly and confidently to patients.
• Strong problemsolving and conflict resolution skills.
• Empathy and patience in interacting with patients.

Apply TODAY and keep our community smiling!