Residential Sales Manager

Job Description

Job Description

Summary

The role of Residential Sales Manager will be responsible for overseeing all aspects of Mainstream Fiber’s direct/door-to-door sales operations, including managing a team of direct sales representatives, setting and achieving sales targets, and implementing strategies to drive revenue growth. This role requires strong leadership skills, excellent communication abilities, and a proven track record of success in sales management.

Role and Responsibilities

• Lead, motivate, and mentor a team of sales representatives to achieve individual and team sales targets.
• Develop and implement sales strategies and initiatives to drive revenue growth and meet or exceed sales goals.
• Monitor sales performance metrics, analyze data, and provide regular reports to senior management on sales results, trends, and opportunities.
• Conduct regular one-on-one coaching sessions, performance evaluations, and training sessions to ensure the ongoing development and success of the sales team.
• Collaborate with cross-functional teams, including marketing, product development, and customer service, to align sales efforts with overall business objectives.
• Manage the day-to-day operations of the sales call center, including scheduling, staffing, and resource allocation to ensure optimal performance and productivity.
• Implement sales best practices, processes, and procedures to streamline operations and maximize efficiency.
• Stay up-to-date on industry trends, market conditions, and competitor activities to identify opportunities for growth and improvement.
• Foster a positive and collaborative work environment, promoting teamwork, open communication, and a customer-centric approach to sales.
• Fulfill other assigned tasks as necessary.

Qualifications and Education Requirements

• Business degree in Preferred, Sales, Marketing, or related field
• Minimum of 5 years of experience in sales management, preferably in a call center or tele sales environment.
• Proven track record of success in meeting or exceeding sales targets and driving revenue growth.
• Strong leadership abilities with the ability to inspire and motivate a team to achieve excellence.
• Excellent communication skills, both verbal and written, with the ability to effectively communicate with team members, senior management, and external stakeholders.
• Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions.
• Proficiency in using CRM software and other sales management tools.

Preferred Skills

• Flexibility to adapt to changing business needs, customer inquiries, and sales targets, and willingness to learn and adapt to new processes or technologies.
• Eagerness to stay updated on industry trends, product updates, and sales techniques through training, self-study, or professional development opportunities to enhance sales effectiveness and career growth.

Additional Notes

• This position will be based primarily in an office environment.

Mainstream Fiber Networks reserves the right to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise.