Office Assistant - Department of Counseling & Psychological Services

About FIU Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university. Job Summary Provides clerical support to the office and front desk of Counseling & Psychological Services (CAPS)/ Victim Empowerment Program (VEP). Greets clients personally and by phone, takes messages, schedules appointments, and sends text and/or calls for appointment reminder as appropriate. Manages check in/check out of electronic devices, such as iPads, for student's completing electronic form. Maintains consultation records, filing room, supply room, and other record keeping including shredding expired records. Scans, duplicates, xeroxes, and distributes materials. Assists with scheduling and confirming all appointments. Types correspondence, distributes mail/e-mail, reports and forms from drafts, notes or oral instructions for administrators. Serves as a University card user for departmental transactions. Adheres to University credit card policies and procedures. May handle cash or check transactions as needed. Minimum Qualifications High school diploma or GED; OR an equivalent combination of relevant education and/or experience. Desired Qualifications Clerical experience. Working knowledge of Microsoft Office Suite (e.g. Word, Excel, Outlook, PowerPoint). Electronic health records (EHR)/Electronic medical records (EMR) experience. Experience and/or knowledge of handling information of sensitive and confidential nature. Job Category Staff Advertised Salary $34,000 - $35,000 Work Schedule Begin time: 8:30 AM End time: 5:00 PM Working Condition(s) Required to spend 50% or more of time operating a computer Pre-Employment Requirements Expanded Background Check Fingerprinting Check Other Information Ability to work flexible hours as needed. Shift may vary according to departmental needs. 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