Catering Attendant - State Farm Arena

Catering Attendant - State Farm Arena/Levy RestaurantsPay Rate: $16.00 per hour. This is not a tipped position.Schedule: Part time event-based schedule. Open availability preferred. Must be able to work mornings, evenings, and weekends. Must be able to work all Hawks home games.Requirements: The ideal candidate will have 1 year or more experience in fine dining or hospitality. An outgoing personality is preferred. The candidate should have the ability to communicate effectively and the ability to problem solve and make decisions with little guidance.QualificationsStand for long periods of time and be able to actively engage physically with guests.Ability to stand, walk, stoop, kneel, crouch, or crawl.React with physical and mental alertness in emergency situations.Demonstrate physical stamina and agility required to be mobile for long periods of time throughout the day.Lift/move materials and equipment up to 50 poundsJob SummarySummary: Takes food and beverage orders and efficiently delivers items to dining room guests. Essential Duties and Responsibilities:Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.Collects tickets and follow proper cash-handling procedures.Promotes a clean, safe and neat environment for guests.Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.Works with staff of other departments to perform job duties during special events and functions.Performs other duties as assigned.