Dedicated IT Technician (Wilkes-Barre, PA)
Lantana Communications - an In-Telecom Company
Dedicated It Technician
The Dedicated IT Technician serves in a general site management capacity, providing high-level technical assistance and client-facing support. This role is responsible for managing onsite IT functionality, coordinating with remote support teams, and ensuring consistent service delivery aligned with company standards. This is a fully onsite position located in Wilkes-Barre, PA and requires onsite presence five (5) days per week, Monday through Friday. The technician will serve as the primary onsite IT resource, delivering hands-on support to end users, maintaining local IT infrastructure, and partnering with In-Telecom's remote support teams to resolve escalated issues.
The technician will act as the primary point of contact for all IT-related matters at this location, managing a ticketing board in ConnectWise and partnering with In-Telecom Remote Support for escalations. This is a salaried position, working Monday through Friday.
Lantana Communications - an In-Telecom CompanyVacancy posted 2 days ago
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