National Account Executive

NATIONAL ACCOUNT EXECUTIVE HOUSTON TX

Location: Greater Houston TX Area
Work Arrangement: Hybrid/Remote

About the Company

Our client is a well-established industrial services company with a strong national presence and a long history of growth and success. The organization has built a strong reputation for quality customer service and long-term client partnerships.

With an established national customer base and continued growth the company offers a collaborative team-oriented culture and opportunities for professional development and career growth.

Position Overview

Our client is seeking an experienced National Account Executive based in the greater Houston Texas area to provide strategic leadership for a portfolio of the companys largest and highest-value national accounts.

This position is responsible for the retention profitable growth and overall success of key national customer relationships . The National Account Executive will develop and execute strategic account plans expand relationships throughout customer organizations identify new revenue opportunities and coordinate internal resources to ensure successful program execution and long-term customer satisfaction.

This is a highly consultative role requiring the ability to build relationships with executive and operational stakeholders manage complex national accounts lead commercial negotiations and identify opportunities to expand business across multiple locations divisions and business units.

Key Responsibilities

• Own the long-term retention growth profitability and strategic direction of an assigned portfolio of the companys largest national accounts.
• Develop and execute comprehensive strategic account plans to identify executive sponsors key decision-makers organizational changes potential risks and growth opportunities.
• Build trusted relationships with executive and operational stakeholders and serve as a strategic advisor on customer programs and business priorities.
• Lead executive business reviews to communicate performance and value align priorities address risks and identify opportunities for continued growth.
• Expand business within existing national accounts by increasing product and program adoption and identifying opportunities across additional facilities divisions and business units.
• Achieve annual objectives for customer retention revenue growth gross margin product mix and overall account profitability.
• Analyze purchasing behavior account performance customer trends and financial results to identify opportunities to improve customer value and profitability.
• Lead contract renewals pricing strategies and commercial negotiations in support of long-term customer relationships and financial objectives.
• Maintain ownership of customer relationships throughout the entire account lifecycle.
• Coordinate with internal departments to support implementations issue resolution service performance and customer satisfaction.
• Identify and mitigate competitive operational financial and relationship risks that could affect customer retention or future growth.
• Maintain advanced knowledge of company offerings industry trends regulatory requirements competitive solutions and emerging technologies.
• Translate industry and product knowledge into strategic recommendations that support customer business objectives while increasing account growth and profitability.
• Maintain accurate strategic account plans forecasts opportunity pipelines stakeholder information activities and assigned leads within Salesforce.
• Lead complex account expansion initiatives by coordinating cross-functional resources and monitoring progress against established objectives.
• Represent the organization at customer meetings implementations industry trade shows and company-sponsored events.
• Follow up on leads and business opportunities in accordance with established sales processes.

Qualifications

• Proven success managing retaining and growing large strategic or enterprise-level customer relationships .
• Strong consultative account-management skills with demonstrated ability to build credibility and influence executive-level stakeholders.
• Experience developing and executing strategic account plans focused on customer retention revenue growth profitability and expansion.
• Strong business and financial acumen including the ability to evaluate revenue profitability pricing strategy and long-term account value.
• Ability to analyze customer purchasing behavior account performance and business trends to identify expansion and profitability opportunities.
• Experience leading contract renewals pricing discussions commercial negotiations and customer expansion initiatives .
• Excellent written and verbal communication presentation and executive business-review skills.
• Strong organization follow-through judgment and accountability when managing complex customer relationships forecasts and strategic account plans.
• Ability to collaborate effectively across multiple departments and levels of an organization.
• Proficiency with Microsoft Office CRM systems and AI-enabled productivity tools; Salesforce experience preferred.
• High school diploma or equivalent required; bachelors degree in business sales marketing or a related field preferred.
• Willingness and ability to travel regularly for customer meetings business reviews implementations trade shows and company initiatives.
• Valid drivers license required.

Work Environment

This is a hybrid/remote position based in the greater Houston Texas area . Responsibilities will be performed remotely from a home office in a professional office environment and at customer and industry locations.

Regular travel is required for customer meetings executive business reviews implementations trade shows sales meetings training events and other company initiatives .
Candidates should be comfortable working independently while collaborating closely with internal teams and managing complex national customer relationships across multiple locations.