Membership Sales & Growth Coordinator - Charlotte, NC

Job Description

Job Description

Membership Sales & Growth Coordinator

Help Build One of Texas’ Fastest-Growing Startup Brands

CarWash365 is changing the way residents care for their vehicles.

Instead of driving across town, waiting in line or rearranging their schedules, our members receive recurring hand car-wash service directly at their apartment or condominium community.

We currently operate across luxury residential properties in Houston and Austin and are preparing to expand into additional markets, including Miami and Charlotte.

We are looking for a confident, organized sales professional who can generate resident interest, create new opportunities and convert that interest into recurring memberships.

This Is a Sales Role

Your primary responsibility is simple:

Generate and grow paid, retained CarWash365 memberships.

You will not simply wait for inbound leads. You will actively create sales opportunities through resident outreach, property partnerships, events, referrals and on-site activations.

What You’ll Do

Generate New Leads

• Work with apartment and condominium teams to increase resident awareness
• Coordinate resident emails, app announcements, signage and move-in materials
• Attend property events and introduce CarWash365 directly to residents
• Host lobby signup tables, coffee-and-doughnut events and other resident activations
• Build referral opportunities through current members and property teams
• Identify new ways to generate resident interest at existing and newly launched properties

Sell Memberships

• Speak directly with residents by phone, text, email and in person
• Understand each resident’s vehicle-care needs
• Recommend the appropriate membership
• Handle questions and objections
• Ask directly for the sale
• Help residents complete enrollment
• Convert complimentary washes into recurring memberships
• Re-engage former members when appropriate
• Identify additional vehicles, upgrades and referral opportunities

Support Property Growth

• Review membership performance by property
• Identify properties that need additional outreach or an activation
• Coordinate with property managers, leasing teams and concierge staff
• Support new-property launches
• Maintain strong relationships with residential partners
• Keep the property experience simple and professional

Track Results

• Track leads, conversations, follow-ups, complimentary washes and memberships sold
• Review customer activity in the CarWash365 admin
• Measure results by property
• Submit a concise weekly sales report
• Recommend the next growth action for each priority property

Who We’re Looking For

You may be a strong fit if you:

• Have direct sales experience
• Are comfortable approaching people and starting conversations
• Know how to ask for the sale
• Can generate leads rather than waiting for them
• Communicate professionally with luxury residents and property teams
• Are organized and consistent with follow-up
• Can work independently without needing detailed daily instructions
• Enjoy early-stage companies and taking ownership
• Are comfortable being measured on memberships sold and retained
• Can occasionally attend Austin property visits and resident events

Required Experience

Direct sales experience is required.

You should have experience personally selling a product, service or recurring membership and being responsible for closing customers.

Strongly preferred backgrounds include:

• Membership sales
• Fitness or wellness sales
• Apartment leasing
• Hospitality sales
• Luxury residential services
• Automotive services
• Recurring-service sales
• Customer acquisition
• Event-based sales

Experience in marketing, customer service or administration alone is not sufficient unless it includes direct sales responsibility.

What Success Looks Like

A successful Membership Sales & Growth Coordinator:

• Generates new resident leads every week
• Regularly speaks directly with residents
• Creates sales opportunities at underperforming properties
• Converts complimentary washes into memberships
• Follows up quickly and consistently
• Runs resident events with clear sales goals
• Produces measurable membership growth across multiple properties
• Retains the members they sell
• Operates independently and brings forward new ideas

Schedule

• Approximately 12–15 hours per week to start
• Flexible, primarily remote schedule
• Some daytime availability for property-manager communication
• Approximately one Austin property visit or resident activation per week on average
• Some weeks may require no property visits; launch or event weeks may require two
• Occasional morning, early evening or Saturday resident events
• Property visits will be scheduled outside peak traffic whenever possible

Compensation

• $20-22 per hour
• $20+ bonus for every recurring membership sold (plus incentive bnonuses after threshholds)
• Flexible schedule
• Hybrid and remote work with occasional property visits
• Opportunity to grow into a larger sales or market leadership role as CarWash365 expands

About CarWash365

CarWash365 provides recurring vehicle-care services directly at luxury apartment and condominium communities.

Residents enroll online and receive service where their vehicles are already parked. CarWash365 manages the resident relationship, service, communication and support, creating a premium amenity with very little burden on the property team.

Our mission is simple:

Deliver the most convenient car-wash experience in America.

How to Apply

Please submit your résumé and include a short response to the following:

Describe a product, service or membership you personally sold. How did you generate leads, what was your sales goal and what results did you achieve?

Applicants without direct sales experience will not be considered.