Senior Accountant (Chicago)

About the Company

Cloud5 Communications delivers exceptional customer experiences through managed IT services (MSP), innovative high-speed internet and network managed services, cloud-based telephony solutions, and contact center services for the hospitality industry. We combine cutting-edge technology with hospitality expertise to help the world’s leading brands deliver outstanding guest experiences.

Position Overview

We are seeking a detail-oriented, self-motivated, and collaborative Senior Accountant to join our finance team. Reporting directly to the Controller , you will play a critical role in managing day-to-day general ledger operations, driving accuracy in our monthly close process, and performing analytical reviews.

The ideal candidate goes beyond the numbers—possessing a strong business acumen and a solid understanding of operational workflows to connect daily financial activities with broader company operations. You thrive in an independent, fast-paced environment, possess strong proficiency in NetSuite and Microsoft Excel , and bring a solutions-oriented, positive attitude to the team.

Key Responsibilities

• General Ledger & Journal Entries: Prepare, review, and draft accurate general ledger entries, recurring journal entries, and accruals in accordance with GAAP.
• Account Reconciliations: Perform monthly reconciliations of complex GL accounts (including bank statements, prepaid expenses, accrued liabilities, and intercompany balances) to ensure data integrity.
• Operational & Data Analysis: Analyze operational data and business transactions to prepare journal entries, support financial reporting, and provide meaningful operational insights.
• Cross-Functional & Process Alignment: Partner with key operational departments to gain a clear understanding of end-to-end business operations, ensuring accounting workflows properly reflect underlying operational activities.
• Month-End & Year-End Close: Assist the Controller in executing an efficient, timely month-end close cycle and support preparation for annual audits.
• Expense Processing & Management: Oversee and manage expense processing workflows, ensuring policy compliance, accurate coding, and timely resolution of expense queries.
• Process Improvement: Continuously evaluate accounting and operational procedures, recommending and implementing process automation or efficiencies where applicable.

Required Qualifications & Experience

• Education: Bachelor’s degree in Accounting, Finance, or a related field.
• Experience: 3–5+ years of progressive accounting experience, ideally within tech, IT services, SaaS, or hospitality-adjacent sectors.
• Business & Operational Acumen: Strong familiarity with operational business processes and how front-line operations impact the general ledger and financial statements.
• Software Proficiency:
• NetSuite: Hands-on experience with NetSuite ERP required.
• Microsoft Excel: Advanced proficiency (VLOOKUP/XLOOKUP, Pivot Tables, data manipulation, index/match).
• Expense Software: Experience utilizing expense management systems (e.g., Concur, Ramp, Expensify, or similar).

Key Competencies & Personal Attributes

• Autonomy & Ownership: Ability to work independently with minimal supervision while taking full ownership of assigned tasks and deadlines.
• Commercial Mindset: Ability to map accounting activities back to core business functions and commercial workflows.
• Attention to Detail: High level of accuracy in data entry, account analysis, and financial reporting.
• Communication: Clear, professional verbal and written communication skills across all organizational levels.
• Positive Attitude: Brings a constructive, collaborative, and adaptable mindset to team initiatives and daily challenges.

• Benefits include medical, dental, vision, 401(k), flexible PTO, parental leave, and more

Cloud5 Communications is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We will never request a fee or payment from candidates. Please do not provide any personal or financial information to anyone you suspect of recruitment fraud.

How to Identify Recruitment Fraud:

• You receive a message on WhatsApp or another online messaging platform
• You are asked to provide a fee or payment (we will NEVER request payment from candidates)
• Our email communication will only ever come from a @Cloud5.com domain or @msg.paycomonline.com domain. We will never contact you through Gmail or any other free online mail service
• Cross reference the recruiter’s name and contact information on LinkedIn or by contacting View email address on apply.placed-app.com
• If you are still unsure call View phone number on apply.placed-app.com