Customer Service Representative III

Job Responsibilities:

• Create and process Bills of Lading (BOLs) accurately and in a timely manner.
• Invoice customers and ensure billing accuracy.
• Enter and maintain load schedules within the internal scheduling calendar.
• Enter requisitions (reqs) into SAP and other internal systems.
• Review documentation for accuracy, completeness, and compliance.
• Support team members with general administrative and service-related tasks.
• Maintain organized records and assist with operational coordination as needed.

Skills:

• Data Entry Accuracy
• Billing & Invoicing
• Basic SAP or ERP System Knowledge
• Documentation Review & Compliance
• Scheduling & Calendar Management
• Record Keeping & File Management
• Basic Computer Skills (MS Excel, MS Word, Internal Systems)

Education/Experience:

• High school diploma or equivalent required
• SAP experience preferred but not required
• Strong attention to detail and accuracy
• Solid math skills with the ability to handle calculations and billing data
• Ability to work collaboratively as a team player
• Strong organizational and time-management skills
• Basic computer proficiency and ability to learn internal systems