Automotive Service Advisor

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.

At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

Group 1 Automotive is actively seeking experienced Automotive Service Advisors to join our Group 1 dealerships! This opportunity is ideal for high-performing technicians who take pride in their craft, thrive in a professional and well-equipped shop environment, and are motivated by consistent work, competitive flat-rate earnings, and long-term career growth .

At Group 1 , you'll have access to state-of-the-art facilities, ongoing OEM training, and the stability of an industry leader committed to investing in its technicians.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment with job training, provided equipment, and advancement opportunities
• Market-leading pay based on experience plus bonuses
• Structured, self-paced, and paid training opportunities leading to manufacturer and Group 1 recognition
• Pinnacle Awards Program

Responsibilities

• Perform high-quality repairs efficiently and accurately, following dealership and factory standards
• Conduct comprehensive diagnostics, troubleshooting, and testing on automotive systems
• Maintain a clean, organized, and safe work area
• Road-test vehicles to verify successful repairs
• Adhere to all company safety policies and procedures
• Provide timely updates to service advisors on repair status and estimated completion times for customer communication.
• Participate in ongoing training to stay current with evolving automotive technology
• Uphold company values in all interactions with customers, coworkers, and vendors

Qualifications

• Minimum 2 years of automotive technician experience performing complex repairs and diagnostics, (dealership experience preferred)
• National Institute of Automotive Service Excellence (ASE) certification(s) in different specialized areas such as brakes, electrical/electronic systems or engine performance strongly preferred
• Manufacturer certifications are a bonus!
• High school diploma or equivalent
• Valid driver license in the state that you will work and a good driving record
• Excellent customer service skills
• Professional appearance and work ethic
• Must pass background check, MVR, and drug screening

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.