Director, Cash Management Manager

Job-ID: 78184Category: Transaction ProcessingLocation: Pittsburgh, PA, United StatesSchedule: Full time, DayPosted: 2026-11-10Base Salary Min: 130000Base Salary Max: 230000We’re seeking a future team member for the role of Director, Cash Management Manger to join our Payments Enablement Platform Ops team. This role is located in Pittsburgh, PA.In this role, you’ll make an impact in the following ways:Essential component of the Paper Payments Management function. Oversees the direction of large projects with high impact, visibility, and risk to ensure Senior Management goals are met. Helps set functional objectives and monitors Paper Payments Management services to ensure activities align with the goals of the business.Manages the workflow of the function. Develops and manages the metrics and standards for function's service levels to ensure measurements are accurate and align with the functional strategy.Identifies and implements strategic initiatives to make operations more efficient. Analyzes the Paper Payments Management quality assurance processes to improve systems and operations and ensure the function's services are of the highest quality. Partners closely with vendors and industry associates. Manages high priority internal and external customer service needs. Responsible for aligning Paper Payments’ services with customers' expectations and addressing any issues to ensure customers' needs are met.Responsible for coordinating with, motivating and developing multiple teams of Paper Payments staff. Responsible for a significant level of problem resolution.Participates in strategic workforce planning to develop staffing models that ensure Paper Payments teams have the resources and capabilities needed to complete work requirements, achieve functional goals, and meet the needs of the business.Develops short and long range plans to support the strategic direction of Paper Payments activities.Critical to the achievement of functional goals and objectives for Paper Payments Operations.To be successful in this role, we’re seeking the following:Bachelors degree or the equivalent combination of education and experience is required. 15 plus years of total work experience with at least 5-7 years in management preferred. Experience in bank operations and leading complex projects is preferred.About the organizationAt BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn Here’s a few of our recent awards:America’s Most Innovative Companies, Fortune, 2025World’s Most Admired Companies, Fortune 2025“Most Just Companies”, Just Capital and CNBC, 2025Our Benefits and Rewards:BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.About the companyAt BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.