Dining Room Supervisor, SER Steak and Spirits - Hilton Anatole

SER Steak + Spirits is seeking a Dining Room Supervisor to join their talented team!

Integrated within Hilton Anatole, SER Steak + Spirits is our signature steakhouse appointed on the 27th floor, overlooking 45 acres of downtown Dallas.  This AAA 4-Diamond property features over 1,600 luxurious rooms, 600,000 square feet of event space, and seven unique dining options, Hilton Anatole is the epitome of excellence in hospitality.

Check us out!:  SER Steak + Spirits |   Hilton Anatole

We are seeking an energetic individual who is career driven, with a positive approach to hospitality. 

As the ideal candidate, you will:

• Have a solidified knowledge of food and beverage operations

• Have previous experience in a high-volume, fine dining atmosphere
• Have a detail-oriented approach to your work
• Have previous experience working in a time-sensitive atmosphere

If you're ready to take your career to the next level, apply now and join our team at Hilton Anatole!

What will I be doing?

As a Dining Room Supervisor, you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
• Monitor, observe and assist in evaluating team member performance
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Assist in monitoring inventory and inventory control

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:  

• Access to pay when you need it through DailyPay 

• Medical Insurance Coverage – for you and your family 

• Mental health resources including Employee Assistance Program 

• Best-in-Class Paid Time Off (PTO) 

• Go Hilton travel program: 100 nights of discounted travel 

• Parental leave to support new parents 

• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 

• 401K plan and company match to help save for your retirement 

• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount 

• Career growth and development 

• Team Member Resource Groups 

• Recognition and rewards programs 

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!