Collections Specialist

Collections Specialist Quintairos, Prieto, Wood & Boyer, P.A. (QPWB), a multi-office national law firm and the largest minority owned law firm in the United States, is seeking a Collections Specialist to join our Finance Department in Miami, FL. This is a full-time position offering competitive compensation and a comprehensive benefits package. About the Role The Collections Specialist will be responsible for managing and monitoring outstanding accounts receivable, following up on unpaid invoices, and assisting with the timely collection of client payments. This position requires a detail-oriented and proactive professional who is comfortable communicating with clients, attorneys, and internal departments to resolve outstanding balances and payment discrepancies. The ideal candidate will have prior accounts receivable or collections experience, preferably within a law firm or professional services environment, and possess strong communication, organizational, and problem-solving skills. Primary Duties and Responsibilities Manage and monitor assigned accounts receivable portfolios to ensure timely collection of outstanding balances Review accounts receivable aging reports and identify overdue invoices requiring follow-up Contact clients regarding outstanding invoices, payment statuses, and past-due balances Communicate professionally with attorneys, clients, and internal departments regarding collection matters Research and resolve payment discrepancies, billing disputes, and outstanding account issues Maintain accurate records of collection activity, client communications, and payment arrangements Monitor client accounts and follow up on outstanding payment commitments Collaborate with the Billing Department to resolve invoice discrepancies and facilitate payment processing Prepare and distribute accounts receivable reports, collection summaries, and aging analyses Assist with identifying and resolving unapplied payments, short payments, and other account discrepancies Review outstanding balances and escalate collection concerns to management when appropriate Maintain organized documentation of collection efforts and account activity Assist with month-end accounts receivable reconciliations and reporting Support the Finance Department with additional accounting and collections-related projects as needed Qualifications 2+ years of accounts receivable, collections, or related accounting experience preferred Prior law firm collections or accounts receivable experience strongly preferred Experience managing high-volume accounts receivable portfolios preferred Familiarity with legal billing practices, invoice processing, and client payment procedures Strong understanding of accounts receivable aging reports and collection processes Proficiency in Microsoft Office Suite, particularly Excel and Outlook Experience with accounting, billing, or financial management software preferred Excellent written and verbal communication skills Strong organizational and time-management abilities Ability to handle sensitive financial conversations professionally and effectively Strong problem-solving skills and attention to detail Ability to manage multiple accounts, priorities, and deadlines Ability to work independently while collaborating with attorneys, billing staff, and Finance Department personnel Professional, dependable, and capable of handling confidential financial information What We Offer QPWB offers competitive compensation and a comprehensive benefits package for full-time employees, including: Medical, dental, and vision insurance Employer-paid life insurance and short-term disability 401(k) with employer match Paid vacation, holidays, and personal time off Opportunities for professional growth and advancement within a national law firm Join a Team of Difference Makers Joining Quintairos, Prieto, Wood & Boyer, P.A. (QPWB) means becoming part of a team of difference-makers who are passionate about making a positive impact in the legal profession. Our commitment to excellence, diversity, and innovation extends to every aspect of the firm. Quintairos, Prieto, Wood, & Boyer, P.A.