Front Desk Coordinator
Empower Gym
Job Description
Job Description
We are seeking friendly, energetic, and service-oriented individuals who are passionate about fitness and boxing to join our team. It crucial that all of our coordinators are organized, efficient, helpful and well-versed in all of our fitness offerings and business. We want every aspect of the Form experience to be enjoyable and that starts with our Front Desk Coordinators because you will be the first face clients see when they enter one of our studios.
Responsibilities:
Provide top notch customer service and hospitality to clients
Provide support to the Form instructors to ensure a successful class check-in process
Keep the studio tidy and clean
Have a positive attitude and take initiative
Become fluent in our CRM system and assist with the training and coaching of new hires for the front desk staff team
Maintain product knowledge for all studio retail operations
Maintain the distinct Form aesthetic, appearance, atmosphere and culture
Requirements:
Must have customer service experience
Must have a positive, can-do attitude
Must have the ability to prioritize and multi-task within a fast-paced environment
Must be willing to initiate tasks and perform duties without direction
Must have excellent communication skills and be able to work with a wide range of personalities
Must have outstanding customer service and problem-solving skills
Must have a friendly and professional phone and email etiquette
Must have superior organizational skills
Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and some early morning/midday/late evening weekday availability
Physical Requirements:
Must be able to work in a fast paced environment
Must be able to kneel, bend, reach, climb and stand for long durations of time
Must be able to lift/carry a minimum of 30lbs
Benefits:
Complimentary classes outside of work hours
Competitive pay
Potential to grow and learn with an expanding company
Form Boxing offers 35 and 45-minute high-intensity boxing classes. The Form classes are all inspired by the boxing and kickboxing classes at our sister gym Empower, but we wanted to make the classes more friendly for all levels. We shortened the class, dimmed the lights, turned up the music, added individual bags, and placed a larger emphasis on intentions.
Company Description
Form Boxing offers 35 and 45-minute high-intensity boxing classes. The Form classes are all inspired by the boxing and kickboxing classes at our sister gym Empower, but we wanted to make the classes more friendly for all levels. We shortened the class, dimmed the lights, turned up the music, added individual bags, and placed a larger emphasis on intentions.
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