Bartender | Part-Time | Jungle Island

Oak View GroupOak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection ofseven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.Position SummaryThe Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional, and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.This role will pay an hourly rate of $22.00 and is tip eligible.Benefits for part-time roles: 401(k) savings plan, 401(k) matching.This position will remain open until July 17th, 2026.About the VenueJungle Island, Miami's premier entertainment destination, combines the beauty of Miami's tropical landscape with a jungle full of extraordinary animals from around the globe. Building upon its rich 80-year history, today's Jungle Island is a contemporary theme park, featuring numerous types of wildlife such as lemurs, wallabies, capybaras, and much more!Jungle Island lives up to its name with unusual flora, from the extraordinary African sausage tree to a collection of rare cycads. Visitors to Jungle Island can stroll along the 1.35 miles of winding, covered trails while enjoying the many special exhibits, attractions, and tours that are available. As Miami's brightest and most unique destination, Jungle Island continues to delight the thousands of people who visit Miami each year.Responsibilities* Demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.* Follow the bar pre-shift notes and bar menus and provide service as described.* Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state and federal regulations pertaining to the distribution of alcohol.* Responsible for learning or having knowledge of various beer, wine varieties & spirits available and being able to learn to suggestively upsell products to guests.* Pour drinks responsibly in accordance with company standards for serving size.* Check the guest's ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.* Communicate a cut-off to a guest as required.* Listening and responding to any customer requests or concerns.* Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.* Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.* Request additional products or restock products as needed.* Handling cash accurately. The employee is responsible for the issued bank at his/her bar.* Maintains a clean and sanitary workstation at all times. Ensures that bar equipment is clean and well maintained.* Other duties as assigned, such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler.Qualifications* Six months or more experience bartending.* Accurate cash handling skills.* Ability to prioritize tasks in a fast-paced environment.* Ability to be self-directed while working in a team-oriented environment.* Excellent interpersonal and communication skills.* Ability to work a flexible schedule, including nights, weekends, and long hours.* Possess active eTips On-Premise or ServSafe Alcohol Certifications.Strengthened by our Differences. United to Make a DifferenceAt OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.Equal Opportunity EmployerOak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.Options