Google Cloud Dedicated Operations Product Management Lead

Google Cloud Dedicated Operations Product Management Lead

At Google, we put our users first. The world is always changing, so we need product managers who are continuously adapting and excited to work on products that affect millions of people every day. In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development. One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in product management. Our team works closely with creative engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users.

Google Cloud Dedicated (GCD) delivers the sovereign cloud solutions for governments and regulated industries worldwide. We are seeking an experienced operations lead to lead the operational product strategy and readiness for GCD. In this role, you will manage a team of three product managers (PMs), defining the direction for secure, compliant, and efficient cloud operations. You will foster operational excellence, ensuring local partners are fully enabled to operate GCD environments while maintaining stringent security and reliability standards.

Responsibilities:

• Guide and mentor a team of PMs in evolving, and executing the product outlook, strategy, and roadmap for all aspects of GCD operations, orchestrate the PMs to deliver operational tooling, partner integration frameworks, support systems, and service management capabilities that meet the sovereignty and security requirements.
• Lead the product readiness for GCD operations, collaborate with engineering, SRE, security, and local operating partners.
• Empower the PMs to define the product requirements, user journeys, and documentation to enable partners to securely operate GCD, and ensure new features and deployments are reliable.
• Cultivate a culture of continuous improvement and operational excellence across GCD.
• Lead the PMs to understand customer and partner operational needs, analyze service performance, and translate insights into product enhancements that improve efficiency, supportability, and customer satisfaction.
• Represent the operational product in leadership forums.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.