Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Member Care Lead — Customer Experience

Delta Community Credit Union

Delta Community Credit Union is seeking a Senior Member Care Agent in Atlanta to lead and mentor the Member Care Center. The role blends coaching with day-to-day issue resolution for escalated member inquiries and complex account needs. You will drive service excellence and partner with multiple teams to uphold operational standards. Ideal candidates bring 1+ years in customer service, strong communication, and familiarity with MCC systems. #J-18808-Ljbffr Delta Community Credit Union

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Senior Member Care Lead — Customer Experience in Atlanta, GA vacancy
  • $168k - $240k

     ...intersection of people, experiences, and technology. The...  ...The Role: M&A Principal/Senior Principal The Role: M&...  ...A experience that has Lead IMO or Technical work...  ...to bring powerful customer experiences, innovative...  ...itself on helping team members thrive in their work and... 
    Senior
    Temporary work
    Work at office
    Local area

    Slalom

    Atlanta, GA
    2 days ago
  • $128k - $192k

    How You’ll Make an Impact As Senior Principal on the Client...  ...clear understanding of the customer experience. As a member of the Client Success team,...  ...technical and data capabilities. Lead as a MarTech partner by...  ...leave, childcare & elder care assistance, adoption assistance... 
    Senior
    Local area
    Flexible hours

    Epsilon

    Atlanta, GA
    3 days ago
  • $146k - $201k

     ...dynamic and experienced Senior Principal in the...  ...record of successfully leading and managing complex engagements...  ...with clients and team members, ensuring project...  ...Bring: 10+ years of experience in the digital product...  ...clients to bring powerful customer experiences,... 
    Senior
    Temporary work
    Work at office
    Local area

    Slalom

    Atlanta, GA
    3 days ago
  •  ...is seeking an experienced Nursing-Management leader to oversee day-to-day case management operations and ensure high-quality patient care coordination. You will manage fiscal and human resources processes while promoting accountability and staff development. The role... 
    Senior

    Children's Healthcare of Atlanta

    Atlanta, GA
    3 days ago
  • $61.36k - $76.7k

    Join to apply for the Senior Social Services...  ...Europe to bring its experience to bear in working with...  ...on trauma informed care. Creates guidelines and leads Social Services team...  ...with helping our team members. KIND has...  .../wk) Sr. Associate, Customer Care Coordination Community... 
    Senior
    Full time
    Temporary work
    Work experience placement
    Work at office
    Local area
    Remote work
    Work from home
    Flexible hours
    Shift work

    Kids in Need of Defense (KIND)

    Atlanta, GA
    1 day ago
  • A leading business cloud software company is seeking a Technical Product Support Analyst...  ...Acquisition systems and enhancing customer experiences through effective problem-solving. Candidates...  ...The ideal applicant will guide junior members and engage closely with customers to... 
    Senior

    Infor

    Atlanta, GA
    3 days ago
  •  ...day branch operations, team leadership, and community engagement to grow member relationships and branch footprint. The ideal candidate has 5+ years in credit union/banking with supervisory experience, and a relevant degree. Proficiency with Microsoft Office and core... 
    Senior
    Full time
    Work at office

    Associated-Credit-Union

    Atlanta, GA
    3 days ago
  • Cox Enterprises is seeking a Senior Logistics Concierge for the Contact Center to support...  ...Logistics Concierges, handling complex customer requests and acting as a liaison with...  ...in customer service or logistics, plus experience in the automotive industry. #J-18808-Ljbffr... 
    Senior

    Cox Enterprises

    Atlanta, GA
    1 day ago
  •  ...of this job posting is Senior Consultant, your...  ...business problems of our customers in a pre‑sales fashion...  ...and mentorship to other members of the Solution team (...  ...and have demonstrated experience working directly with...  ...to command a room when leading interactions with both... 
    Senior

    Insight Global

    Atlanta, GA
    3 days ago
  • $128k - $173k

     ...Whether you've got deep experience in commercial real...  ...of products. This senior role requires an...  ...value for our customers, impacting the achievement...  ...for colleagues, leading project teams and mentoring junior members of the marketing...  ..., Dental & Vision Care Paid parental... 
    Senior
    Daily paid
    Local area

    JLL

    Atlanta, GA
    2 days ago
  •  ...The Client Education Services, Senior Trainer, delivers product...  ...functional objectives Assist team members in overall understanding of...  ...best practices Knowledge and Experience Encompass administration...  ...emphasis on strategy and optimal customer experience Excellent client management... 
    Senior

    Intercontinental Exchange

    Atlanta, GA
    4 days ago
  •  ...The Opportunity The Senior Customer Success Manager is a senior strategic and supportive...  ...and supporting CSM team members. You will assist CSM team members, leading customer meetings with a consultative...  ..., or related field. 5+ years of experience in customer success, customer... 
    Senior
    Contract work
    Work at office
    3 days per week

    Euna Solutions

    Atlanta, GA
    2 days ago
  •  ...Company Highmark Health Job Summary The Senior Marketing Analytics Analyst plays a critical role in transforming customer, digital, and campaign data into insights that improve acquisition, retention, member experience, and marketing effectiveness. This role works... 
    Senior
    Local area

    Highmark Health

    Atlanta, GA
    1 day ago
  •  ...What Customer Service Operations contributes to Cardinal Health Customer...  ...and problem resolution. The Senior Representative, Customer...  ...optimized to enhance customer experience. Responsibilities Provides outstanding...  ...to less experienced team members. Benefits Medical, dental and... 
    Senior
    Hourly pay
    Contract work
    Temporary work
    Work experience placement
    Local area
    Flexible hours

    Cardinal Health

    Atlanta, GA
    2 days ago
  •  ...you're on the front lines with customers or behind the scenes making...  ...owned company with 50+ years of experience and a bold new identity. We...  ...one that presumes that every member of the team is here for the...  ...employee assistance program to care for your physical, mental,... 
    Senior
    Work at office
    Local area
    Flexible hours

    FORTË

    Atlanta, GA
    3 days ago
  • Technical Product Support Analyst, Senior Department: SaaS Employment...  ...and accounting platforms, leads cross-functional...  ...solutions that elevate the customer experience. The Senior Product Support...  ...productivity. Mentor junior team members, fostering a high-performing... 
    Senior
    Full time
    Visa sponsorship

    Infor Inc.

    Atlanta, GA
    1 day ago
  • $175k - $240k

     ...empowered at work. Our team members have what they need to make a...  ...What you'll be doing As a Senior Relationship Manager, you’ll...  ...expertise: Bring 15+ years of experience in portfolio management, wealth...  ...Development, Client Service, Customer Experience (CX), Ensure... 
    Senior
    Remote work

    CIBC

    Atlanta, GA
    21 hours ago
  • Cambridgepac in Atlanta, Georgia is seeking a Registered Nurse to supervise the delivery of care to residents. This role involves developing care plans, assessing resident needs, and ensuring compliance with nursing policies. The ideal candidate will possess excellent... 
    Senior

    Cambridgepac

    Atlanta, GA
    3 days ago
  • $104k - $183k

     ...one building AI-powered experiences where they matter most...  ...create better customer experiences through AI...  ...environments every day. Senior Customer Success Manager...  ...delivers impact by leading high-visibility programs...  ...hiring manager and other members of the interview team.... 
    Senior
    Work from home
    Worldwide
    Flexible hours

    Genesys Cloud Services, Inc.

    Atlanta, GA
    4 days ago
  •  ...intelligence and performance metrics in the direct-to-consumer home care business. The successful applicant will partner with teams to...  ...ideal candidate should have a Bachelor’s degree, 5+ years of experience in reporting tools like PowerBI and Tableau, as well as strong... 
    Senior

    MDAEdge

    Atlanta, GA
    1 day ago
  •  ...experienced Principal Full Stack Engineer with a wide breadth of experience to join our team and assist with our product and platform...  ...developers to break down and delegate complex solutions. You’ll mentor members of the team on technology and process best practices in... 
    Senior

    Stord

    Atlanta, GA
    3 days ago
  • $18.7 - $26.8 per hour

     ...A leading healthcare services company in Atlanta is looking for a Senior Representative in Customer Service Operations. This role focuses on providing exceptional customer service...  ...should have 3-6 years of relevant experience and a High School Diploma or equivalent.... 
    Senior
    Hourly pay

    Cardinal Health

    Atlanta, GA
    3 days ago
  • $77k - $202k

     ...Business Model Reinvention - Senior Associate, you will provide strategic...  ...needs Mentoring junior team members to foster professional growth...  ...degree At least 3 years of experience in professional services or...  ...trend research Developing customer experience strategies and... 
    Senior
    Full time
    H1b

    PwC

    Atlanta, GA
    3 days ago
  •  ...by orchestrating every experience from promising and ordering to customer service, returns, and exchanges...  ...enable the world's leading brands to adapt,...  ...are seeking a visionary Senior Product Marketing Manager...  ...welcome here. Our team members' backgrounds, experiences... 
    Senior

    Manhattan

    Atlanta, GA
    3 days ago
  • JLL is seeking a senior Product Marketing leader to drive the go-to-market strategy for...  ...turning product capabilities into clear customer value and guiding cross-functional teams...  ...Marketing to ensure a consistent customer experience across channels. #J-18808-Ljbffr JLL
    Senior

    JLL

    Atlanta, GA
    3 days ago
  •  ...organizational skills. They lead, train, and supervise...  ...with leadership team members on behalf of visitor...  ...GED required Proven customer service experience and skills Must...  ...coordinate with Sales Care Counselor to review phone...  ...by following Orchard Senior Living’s procedures... 
    Senior
    Hourly pay
    Casual work
    Work at office
    Flexible hours
    Weekend work
    Afternoon shift

    Orchard Senior Living

    Atlanta, GA
    21 hours ago
  • $126.82k - $149.2k

     ...Senior Product ManagerSkip to main content*We only...  ...our best. Helping the customers and businesses we serve...  ...required for digital experiences to stay ahead of constantly...  .... -Leverage NSM and leading indicators to optimize...  ...considers our team members’ whole selves and what... 
    Senior
    Temporary work
    Local area
    Shift work

    U.S. Bank

    Atlanta, GA
    2 days ago
  • $85k - $100k

     ...doesn’t just capture leads, it guides buyers...  ...and lowering customer acquisition costs....  .... We’re hiring a Senior Account Executive...  ...handoff to Customer Experience (CX) and Success teams...  ...Sell what you care about: Own the metrics...  ...a foundational member of a high-growth AI... 
    Senior
    Contract work
    Immediate start
    Remote work
    Flexible hours

    LAHZO

    Atlanta, GA
    3 days ago
  • Wayfair in Atlanta, Georgia is seeking a Senior Specialist for Sales & Retail Engagement. This role focuses on driving store performance and delivering an outstanding customer experience. You'll mentor Sales Associates while fostering a customer-focused culture that meets... 
    Senior

    Wayfair

    Atlanta, GA
    3 days ago
  • Intuit is seeking a skilled individual to craft customer experience strategies for Mid Market support and service models in Atlanta, GA. You will work closely with cross-functional teams to ensure exceptional customer experiences and drive business results. This role demands... 
    Senior

    Intuit

    Atlanta, GA
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Member Care Lead — Customer Experience. Be the first to apply!