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Patient Experience Specialist

Mass General Brigham

Mass General Brigham is seeking a patient experience liaison at Newton-Wellesley Hospital to greet patients and visitors, assist with navigation to departments and services, and address inquiries with empathy. The role supports smooth check-in/out and serves as a liaison among patients, families, and hospital staff to maintain a welcoming environment. The position is onsite at 2014 Washington Street with a 40-hour workweek; prior experience in healthcare or customer service is preferred, along #J-18808-Ljbffr Mass General Brigham

Vacancy posted 3 days ago
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