Resort Food & Beverage Supervisor

Orange Lake Resort Kissimmee, FL 34747, USA Description This role is responsible for assisting in the day-to-day operations of assigned Food & Beverage outlet(s) and overseeing both front- and back-of-house team members. The position helps maintain a fun and welcoming atmosphere, ensuring the outlet is recognized as the restaurant of choice for both guests and employees. Operations must meet property and brand standards, with all food items ordered, prepared, delivered, and rung up accurately.

ESSENTIAL DUTIES AND TASKS:

Supervise, motivate, and engage team members, including training, scheduling, and directing both kitchen and service staff Ensure timely and accurate placement of food orders Enforce proper cash handling procedures and compliance with all related policies Maintain a clean, safe work environment and ensure exceptional guest service

CERTIFICATES, LICENSES, REGISTRATIONS:

TIPS Certification

QUALIFICATIONS:

Strong active listening and communication skillsAbility to lead, motivate, and engage a team Anticipates guest and property needs with a proactive approach Demonstrates excellent guest service skills Effectively handles guest inquiries and concerns Proficient with POS systems Working knowledge of Microsoft Word and Excel

COMPANY BENEFITS:

Matching 401(k) Growth and development opportunities Comprehensive medical, dental, and vision coverage Employee Assistance Program Paid Time Off Travel benefits, discounts, and free vacations through our ClubGo Program Tuition reimbursement and continuing education support Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Holiday Inn Club Vacations