Restaurant General Manager

Located in Central Florida just minutes from Walt Disney World, Reunion Resort & Golf Club is the premier Orlando vacation destination delivering the best in Florida resort experiences, whether for a family vacation, golf getaway, or group retreat – there is something for everyone! Our guests enjoy luxury villa accommodations and vacation homes, three signature championship golf courses, named 2025 Top 3 Golf courses in Orlando by PGA Magazine – Palmer, Watson, and Nicklaus; a 5-acre water park, tennis and pickleball courts, mini golf, bocce ball and exceptional on-site dining with seven dining outlets and bars.Reunion Resort and Golf Club offers a supportive, dynamic workplace with cross-training, career growth opportunities, and a strong culture of recognition. Hospitality begins with us, and at the heart of our culture is genuine care for our guests, and for each other. We believe that delivering exceptional service begins with how we treat our team members. Here, innovation and collaboration thrive, and every team member is empowered to deliver warm, personalized service that makes our guests feel right at home.Job ResponsibilitiesOversee day-to-day operations, ensuring seamless service and high efficiency.Implement and uphold high standards in food, beverage, and service quality.Monitor and manage inventory, ordering, and cost controls to maintain profitability.Ensure compliance with health, safety, and liquor regulations.Supervise the maintenance and cleanliness of the venue, ensuring a stylish and inviting ambiance.Maintain an upscale hospitality atmosphere, providing a high-touch guest experience.Address customer inquiries, feedback, and complaints professionally and efficiently.Develop and implement strategies to enhance customer satisfaction and loyalty.Curate VIP and special guest experiences, ensuring premium service standards.Hire, train, and mentor a high-performing team, including front-of-house and back-of-house staff.Set clear performance expectations and provide ongoing coaching and feedback.Foster a culture of teamwork, professionalism, and service excellence.Manage scheduling, payroll, and labor costs effectively.Drive revenue growth through innovative marketing, promotions, and event planning.Analyze financial reports, budgets, and sales trends to optimize profitability.Implement cost-control measures while maintaining high-quality standards.Collaborate with the Director of F&B on financial goals, pricing strategies, and forecasting.Partner with the marketing team to develop and execute promotional strategies.Oversee event planning and execution, including private parties, and seasonal promotions.Engage with social media and marketing efforts to enhance brand awareness.Qualifications & RequirementsProven experience (5+ years) as a General Manager or similar leadership role in an upscale restaurant, bar, or hospitality venue.Strong knowledge of food, beverage, and mixology trends in high-end dining and nightlife.Excellent leadership, communication, and interpersonal skills.Solid understanding of P&L management, budgeting, and cost controls.Experience in luxury hospitality and VIP guest service preferred.Ability to work evenings, weekends, and holidays as needed.Passion for curating unique guest experiences and leading a high-energy team.Willing to be hands-on and work side by side with our employees.Uphold the established Company standards and policies.Food Manager Certification required. #J-18808-Ljbffr