Retail Sales Associate

Retail Sales AssociateAt Paradies Lagardère, the leading airport retail operator in North America, the Sales Associate role is a frontline customer service position responsible for delivering exceptional guest experiences, driving sales, and maintaining a clean, organized, and high-performing retail environment across our Travel at Ease & Capital News at BTR Airport.In this fast-paced airport environment, Sales Associates are expected to engage travelers quickly and meaningfully, provide knowledgeable product recommendations, and ensure every interaction reflects professionalism, urgency, and genuine hospitality. This role is essential in creating a seamless shopping experience for millions of travelers passing through one of the busiest airports in the world.Sales Associates apply strong customer engagement, product knowledge, and operational discipline to support store performance while maintaining consistency in service, cleanliness, and presentation standards.This role is ideal for individuals who thrive in high-volume environments, enjoy working with people from diverse backgrounds, and are motivated by sales, teamwork, and career growth opportunities.Key ResponsibilitiesCustomer Service & Hospitality Provide first-class service to all internal and external customers in a high-traffic airport setting Greet, assist, and thank every customer to ensure a positive and welcoming shopping experience Anticipate customer needs and offer helpful recommendations based on store offerings Maintain a friendly, professional, and energetic presence throughout every shift Ensure each guest interaction reflects strong hospitality and service standardsSales & Product Engagement Drive sales through proactive customer engagement and effective communication Maintain strong knowledge of current promotions, products, and store highlights Assist customers in selecting travel essentials and impulse purchase items Support store sales goals through consistent selling behavior and customer interaction Deliver a fast, efficient checkout experience while maintaining accuracyStore Operations & Execution Maintain a clean, organized, and fully stocked sales floor at all times Assist with inventory control, replenishment, and product rotation Support merchandising standards and ensure proper product presentation Perform general store maintenance tasks to ensure a safe and welcoming environment Follow all operational procedures to support smooth daily store functionTeamwork & Performance Standards Work collaboratively with team members and leadership to support store goals Communicate effectively during shift changes and peak travel periods Support a positive team environment focused on respect, reliability, and accountability Assist in maintaining compliance with company policies and airport regulations Perform additional duties as assignedQualificationsPrevious retail or customer service experience preferred Strong communication and interpersonal skills Ability to thrive in a fast-paced, high-volume airport environment Customer-first mindset with a strong focus on service and sales Ability to stand for long periods and lift up to 40 pounds Comfortable working with basic POS systems and technology Ability to work a flexible schedule including early mornings, evenings, weekends, and holidays Must pass Federal Criminal History Record Check and company background screeningWhat We're Looking ForA Part- Time Sales Associate with open availability, 7 days a week who can preferably work evenings with the following:Strong work ethic and consistent reliabilityPositive attitude with a passion for helping peopleAbility to stay organized and perform under pressureTeam-oriented mindset with willingness to support othersMotivation to grow within a dynamic retail environmentCommitment to delivering excellent service, cleanliness, and operational excellenceJoin our team at BTR Airport and be part of a fast-paced retail environment serving travelers from around the world. Build valuable customer service experience, grow your career with advancement opportunities, and work in a setting that values teamwork, recognition, and excellence.Paradies Lagardere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.