Customer Service/Support Representative
CAE Inc
- # Customer Service/Support RepresentativeApplylocations: Phoenixtime type: Part timeposted on: Posted Todayjob requisition id: 122284## **About CAE** CAE is a global leader in training for the civil aviation, defense, and security markets. Backed by a strong commitment to safety, innovation, and customer success, CAE provides advanced training solutions that help prepare customers to perform complex tasks in critical environments. With operations around the world, CAE fosters a collaborative and inclusive workplace where employees contribute to meaningful outcomes.**Description:**The Client Services Representative (CSR) serves as the primary point of contact for client-facing service requests within the training center. This role focuses on delivering a high-quality customer experience through in-person, phone, and email interactions, while coordinating operational and administrative activities.* Serve as the main point of contact for client inquiries and service requests* Greet and check in clients at the training center* Provide support to clients, including executive-level stakeholders, during training events* Conduct pre-training outreach to clients* Troubleshoot issues and coordinate appropriate solutions* Ensure classrooms are properly set up with required materials* Deliver hospitality items, schedules, and badges to clients and partner locations (e.g., hotels)* Maintain inventory of training and classroom materials* Create purchase requisitions and coordinate ordering of center supplies* Organize meetings and manage scheduling using Outlook and related tools* Generate shipping labels and coordinate shipments (e.g., FedEx)* Act as liaison between clients and internal departments* Maintain a professional demeanor and appearance in all interactions* Obtain Notary Public designation and adhere to applicable requirements* Support a 24/7 training environment with a variable schedule, including weekends**Work Schedule:** Part-time, onsite; Monday, Wednesday, Friday, and Saturday (schedule may vary based on business needs)## ## Minimum Qualifications* High school diploma or equivalent* Experience in customer service, hospitality, or administrative support* Ability to communicate effectively verbally and in writing* Strong organizational skills and attention to detail* Proficiency with Microsoft Office applications, including Outlook, Teams, and Excel* Ability to learn new software systems and tools quickly* Ability to handle sensitive information with confidentiality and integrity* Ability to build and maintain professional relationships with internal and external stakeholders* Ability to perform in a fast-paced, client-facing environment* Willingness and ability to work weekends and a variable schedule* Ability to meet physical requirements, including: + Lifting up to 50 lbs. or less + Standing, stooping, or squatting as needed + Climbing stairs and step ladders + Working in confined spaces + Extended periods of phone use## Preferred Qualifications* Associate degree (two-year degree) or higher* Experience supporting executive-level clients or stakeholders* Experience in hotel, concierge, travel, or similar client-facing environments* Familiarity with Apple products and iOS applications* Experience coordinating logistics in a training or event environment* Demonstrated ability to resolve issues and improve customer satisfaction## Benefits*401K & ESPP**#LI-MS1***CAE is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.****CAE is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail** **View email address on click.appcast.io****. We will make a determination on your request for reasonable accommodation on a case-by-case basis.****E-Verify****As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If you’d like more information about your EEO rights as an applicant under the law, please click here for the EEO is the Law Poster:**
- J-18808-Ljbffr CAE Inc
Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Customer Service/Support Representative in Phoenix, AZ vacancy
$30 per hour
...Call Center Sales Representative – Cogir Management, USA Inc | Remote Job Summary Cogir... ...Provide detailed information about services, amenities, and accommodations Follow... ...plus) Previous experience in sales or customer service within senior living required...SuggestedHourly payFull timePart timeRemote workFlexible hoursAfternoon shiftSchool Result
Scottsdale, AZ4 days ago- Call Center Opportunity Do you have 1 year of recent call center experience? Are you completely comfortable with $18/hr on a weekly basis? Are you able to work 1st shift Monday through Friday? This could be the perfect opportunity for you! Pay: $18/hr weekly. Note: ...SuggestedWeekly payMonday to FridayShift workDay shift
Randstad
Phoenix, AZ23 hours ago $18.5 per hour
...Remote Call Center Customer Service Representative – $18.50/hr | Republic Services Are you passionate about delivering exceptional customer... ...Republic Services is committed to advancing circularity, supporting decarbonization, and building sustainable communities. Their...SuggestedHourly payFull timeTemporary workRemote workWork from homeMonday to FridaySchool Result
Phoenix, AZ4 days ago- ...The Call Center Agent is responsible for delivering excellent customer service by handling inbound calls related to individual and business... ...finance, banking, insurance, telecommunications) No technical support or dispatch/switchboard experience Education Required:...SuggestedPermanent employmentFull timeLocal areaRemote workMonday to FridayFlexible hours
I3 INFOTEK INC
Phoenix, AZ1 day ago - ...DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments. Current civil service employees would be given new appointments to the civil service. Under the provisions of DHA, Veterans Preference does not apply....Suggested
US Government Jobs
Phoenix, AZ1 day ago $17 - $18 per hour
...Job Title: Customer Support Administrator Location: Tempe AZ Pay Rate: $17-$18/hour Shifts available: Sun - Wed 6:30am... ...person role, located in Tempe, AZ. Candidate Connection Services: The Call Center team is looking for talented associates that...Local areaShift workRussell Tobin
Scottsdale, AZ3 days ago- ...JOB DESCRIPTION Title: Customer Service Representative / Internal Sales Representative Reports To: Customer Service Manager Job Location... ...for customers, providing exceptional service while supporting sales growth and account development. This role is responsible...Full timeWork experience placement
Surge Staffing
Phoenix, AZ1 day ago - ...Customer Service Representative Location: Onsite at Phoenix, AZ Shift : Monday - Friday at 9am to 6pm MST Reports to: National Customer... ...manage customer orders, provide product and technical support, resolve customer inquiries, and collaborate cross-functionally...Work at officeLocal areaMonday to FridayShift work
Polyglass USA, Inc. / Mapei Group
Phoenix, AZ3 days ago - ...About VortexWorks VortexWorks provides customer-experience and support solutions for nationally recognized brands across multiple industries... ...truly matter. What You’ll Do Handle customer-service or sales calls (inbound and outbound). Follow detailed...For contractorsWork experience placementRemote workFlexible hours
VortexWorks
Phoenix, AZ2 days ago $15 - $17 per hour
...leading virtual call center company in Phoenix, Arizona seeks Virtual Call Center Representatives to connect with prospective homeowners for appointment scheduling. This position offers a supportive work from home environment with a starting pay of $15.00 to $17.00 per hour....Hourly payRemote workWork from homeWindy City Call Center
Phoenix, AZ1 day ago$42k
...Inbound and Outbound Sales Representative at eMerchantClub What are... ...an outgoing, positive, and supportive Inbound and Outbound Sales Representative... ...success and willing to help customers start and grow their online... ...years in business, we have serviced thousands of customers....Hourly paySecond jobWork at officeMonday to FridayAfternoon shifteMerchantClub
Phoenix, AZ17 days ago$18 - $19 per hour
...applications Excellent communication skills both written and verbal, and internal personal skills Able to manage telephone and chat customer interactions and convey confidence while resolving the customers issues. Professional, friendly demeanor with a customer-...- ...incoming phone calls, assist with scheduling appointments, and answer all questions about our services. Ensure that all additional service opportunities are presented to the customers in a confident manner including "why" the service would be beneficial to the experience....Remote jobHome office
- ...Description Overview: We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key... ...outbound follow-up calls regarding accounts or services Provide accurate product and service information...Full time
- ...Customer Service Representative Customer Service Representatives work in a call center environment to provide a high level of quality service to our customers on SSA's National 800 number. Once selected for the Customer Service Representative position in SSA, you will...Work at office
$19 per hour
...Call Center Representative Ascensus is the leading independent technology and service platform powering savings plans across America... ...position is responsible for customer service and processing for account... ...and/or online chat and supports efficient administration of plans...Hourly payFull timeTemporary workSeasonal workWork at officeRemote workFlexible hoursShift workAfternoon shift$20 per hour
...institutions to increase access to financial services and protect transactions for hundreds of... ...respect and responding with empathy. Supports the company's commitment to risk... ...investigative skills. Strong phone skills and a customer service orientation Ability to work...Hourly payImmediate startVisa sponsorshipWork visaFlexible hours$41.5k - $62.1k
...Senior Call Center Representative Mutual of America Financial Group Job Title: Senior Call Center Representative Location... ...and companies with pension and retirement-related services, along with leading customer support. We work diligently to understand the needs of plan...Contract workMonday to Friday$20 per hour
...from Phoenix or Tucson to pick up equipment on first day then 100% remote role. Not for you? Send this to a friend! Are you a customer service professional equipped to work in a fast paced environment? We are looking for empathetic, sharp, and reliable individuals to join...Remote work- ...Call Center Representative Adelante Healthcare Center Support Office - Phoenix, AZ 85012 Overview Position Type Full Time Education Level HS Diploma... ...is primarily responsible for providing excellent customer service by assisting patients over the phone with...Full timeShift work
$20 - $21 per hour
...Customer Service Representative Phoenix, AZ Join Our Dynamic Team! Are you a positive and adaptable individual looking for a unique customer service opportunity? Do you excel in multitasking and enjoy working where company culture is important? Join our team at...Work at officeMonday to Friday- ...Responsibilities: Respond to customer inquiries via phone, email, chat, or in... ...accurate information about products, services, and company policies. Process orders... ...customer service, call center, or support experience preferred but not required....Local area
- ...Customer Service Representative I One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our...
- ...David's Bridal, we empower our customers and our employees to stay true... ...one of the highest customer service scores in retail! Alterations Customer Service Representative (CSR) The Alterations Customer... ...readiness, store recovery) to support a flawless shopping experience...Hourly payWeekend workWeekday work
- ...Customer Service Representative Founded in 1987, Happy Floors is one of the nation's leading importer and distributor of premium porcelain and... ...dedicated professionals. In exchange for their hard work, we support our people with a rewarding work environment, a...Work at office
- ...Customer Service Representative Scottsdale, Arizona, United States Join Axon and Be a Force for Good At Axon, we're on a mission to Protect... ...process or performance improvement suggestions to your Support Manager Basic Qualifications ~ High school diploma or...Work at office
- ...ProTeX Office Customer Service Manager At ProTeX, we're not here to waste your time or your career. We know what we are looking for. Our goal is to build professionals that will help us build our business. Maybe that is you, maybe not. This doesn't come from a cookie...Full timeWork at office
- ...Customer Service Representative As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier... ...sessions on the use of configurators or portals. Support colleagues by contributing to process improvements and special...Full timeWork at office
- ...Crash Records Customer Service Representative The Crash Records Customer Service Representative is responsible for gathering, compiling, and analyzing crash data submitted by Arizona law enforcement agencies. This role requires reviewing, interpreting, scanning, indexing...Work at officeLocal area
$17 per hour
...execution. Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping... ...of contact Using a company-prepared script, answer our customers' questions and guide them to the best service-solution for...For contractorsLive inWork at officeWork from homeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service/Support Representative. Be the first to apply!
Related searches
- airport customer experience specialist Phoenix, AZ
- customer support representative Phoenix, AZ
- service person Phoenix, AZ
- work from home customer service advisor Phoenix, AZ
- e-commerce customer service representative Phoenix, AZ
- client engagement specialist Phoenix, AZ
- spanish customer service representative Phoenix, AZ
- customer service representative entry level Phoenix, AZ
- warehouse customer service representative Phoenix, AZ
- food service sales representative Phoenix, AZ