Business Analyst Project Lead - FCCMS

Job Title: Business Analyst Project Lead - FCCMS

Location: Columbia, South Carolina (Hybrid - 2 Days Onsite per Week)

Duration: 12 Months
Job Overview

We are seeking an experienced Business Analyst Project Lead to support the Maintenance and Operations phase of a Family Court Case Management System (FCCMS) project. This role will serve as a Functional Subject Matter Expert responsible for system testing, troubleshooting, business analysis, end-user training, and process documentation.

The ideal candidate will have strong testing experience, excellent communication skills, and prior experience working with FCCMS or judicial/case management systems.
Key Responsibilities
Business Analysis

• Review and analyze vendor functional designs
• Document current and future-state business processes
• Develop General System Design (GSD) documents
• Analyze business process and software enhancement requests
• Support application configuration updates

Testing & Quality Assurance

• Develop and execute:
  • Test cases
  • Test scripts
  • Test plans
  • Test scenarios
• Perform:
  • Regression testing
  • Integration testing
  • Security testing
  • Performance testing
  • Acceptance testing
• Record, analyze, and report testing results
• Reproduce and troubleshoot defects with development teams
• Conduct root cause analysis and participate in incident review meetings
• Maintain traceability between requirements and test scripts
• Prepare and manage test data for execution activities

Training & Support

• Conduct onsite and virtual end-user training sessions
• Create and maintain:
  • User guides
  • FAQs
  • Workarounds
  • Training documentation
  • Computer-based training materials/videos
• Provide Level 2 application support and ticket resolution
• Communicate application updates, announcements, and workarounds to users
• Assist counties during application rollout and adoption

Required Skills

• 5+ years of experience in software/system testing for IT projects
• 2+ years of experience with Family Court Case Management System (FCCMS)
• Experience with:
  • Component testing
  • Integration testing
  • Security testing
  • Performance testing
  • Regression testing
  • Acceptance testing
• Strong experience creating and executing test documentation
• Experience using MS Office, SharePoint, and MS Visual Studio

Preferred Skills

• Experience documenting business processes
• Judicial or court system experience
• State government project experience
• Experience with case management systems
• Familiarity with Agile and Waterfall methodologies

Education

• Bachelor's degree or equivalent work experience required

For more details reach at View email address on click.appcast.io