Lead Room Attendant

Job Description

Job Description

Loews Coronado Bay Resort offers careers at a secluded waterfront retreat near San Diego. Team members support guests across a 15-acre peninsula with bay views, a tranquil resort setting and access to both Coronado and the downtown skyline.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For :

A motivated and detail-oriented Lead Room Attendant who ensures guest rooms meet the highest standards of cleanliness and comfort. You'll lead by example, support the housekeeping team, and help maintain operational excellence that reflects our brand promise of exceptional hospitality. In this role, you'll inspect rooms, assist with training, and coordinate daily assignments to ensure efficiency and quality across all housekeeping operations.

Who You Are :

• Natural Leader: You inspire others and set the standard for excellence

• Detail-Oriented Professional: You notice the smallest details and ensure every room is perfect

• Organized Coordinator: You manage priorities and keep operations running smoothly

• Guest-Focused Advocate: You understand that cleanliness and comfort are key to guest satisfaction

• Safety Champion: You uphold health and safety protocols for guests and team members

• Veterans and military spouses are encouraged to apply

What You'll Do:

• Clean and prepare guest rooms to brand standards when needed

• Inspect rooms for cleanliness, amenities, and maintenance issues

• Report deficiencies and ensure corrective actions are taken promptly

• Assist in training new Room Attendants on cleaning procedures and standards

• Provide guidance and feedback to team members during shifts

• Help coordinate daily assignments and monitor progress

• Respond promptly to guest requests for additional amenities or services

• Maintain a courteous and professional demeanor at all times

• Ensure compliance with health, safety, and sanitation standards

• Use cleaning chemicals and equipment safely and according to guidelines

• Report any maintenance issues or safety hazards immediately

Other Responsibilities:

• Regularly lift up to 40 pounds, reach, bend, crouch, kneel, push, pull, and walk

• Stand for extended periods during shifts

• Regular attendance in conformance with standards

• May be required to work varying schedules to reflect business needs

• Required to attend all mandatory training sessions and meetings

• Perform other duties as assigned

Your Qualifications Include:

• Previous experience as a Room Attendant or in housekeeping required

• Leadership or supervisory experience preferred

• Strong attention to detail and organizational skills

• Ability to work weekends, holidays, and flexible shifts

• Excellent communication and interpersonal skills

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.