Now Accepting Applications for Shift Managers @ BWW GO
Woodcliff Wings Inc.
Job Description
Job Description
Position Summary
The Shift Manager is responsible for leading the restaurant during assigned shifts. This role ensures smooth operations, delivers great guest service, and supports team members while maintaining company standards.
Key Responsibilities
Lead and supervise team members during assigned shifts
Ensure proper opening, closing, and shift change procedures
Maintain food safety, cleanliness, and operational standards
Assign tasks, monitor performance, and provide coaching as needed
Handle guest questions, concerns, and service recovery
Monitor sales, labor, and product levels during the shift
Communicate effectively with management regarding issues or opportunities
Qualifications
Prior restaurant or customer service experience preferred
Ability to lead and motivate a team
Strong attention to detail and time management
Basic math and cash-handling skills
Willingness to work flexible hours
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