Surgery & Treatment Coordinator Lead

Title : Surgery and Treatment Coordinator - Lead

Location : All clinic locations in Waukesha, Oconomowoc, and Wauwatosa.

Full/Part Time : Full Time

Hours/Schedule : 40 hours/week, Monday through Friday. No evenings or weekends.

Job Duties:

• Coordinate and schedule surgeries, procedures and follow-up appointments as designated by physicians according to established policies and procedures.
• Interact with patients, physicians and other staff within the clinic and at outside facilities providing accurate, timely and responsive information.
• Coordinate arrangements for surgical assistants, special equipment, and surgical materials.
• Schedule diagnostic therapy and other treatments as requested.
• Obtain authorization for surgery from patient's insurance company.
• Provide patient with generic preoperative information sheets and advise patients of preoperative surgical and financial requirements.
• Answer and screen telephone calls in a courteous manner, and documents messages for physician and other personnel.
• Collect patient payments and place surgical orders in Epic.
• Select appropriate coding (CPT, ICD10, etc.) and enter charges for all surgical procedures.
• Provide accurate, detailed information to patients regarding test preparations, procedures, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
• Maintain files and patient records in a confidential manner.

Qualifications:

• Education: High School Diploma Required
• Experience:

a. Minimum requirement of 3 years of experience with medical scheduling.

b. Requires high level of attention to detail, excellent written and verbal communication skills, strong customer skills.

Join the MEA Family!

• Learn from the best Ophthalmologists in the Waukesha area at the highest level of medical and surgical eye care. Great professional growth opportunities!
• Competitive pay
• Flexibility in scheduling and locations—Waukesha, Oconomowoc and Wauwatosa
• Free parking at all locations
• Uniform allowance/reimbursement
• Great Employee Vision Benefits
• And much more!