Housekeeping House Attendant

Housekeeping HousepersonThe Radisson Blu Mall of America is looking for an energetic individual to join our Housekeeping team as a Housekeeping Houseperson. Our Housekeeping team is at the heart of what we do!Hourly Wage: $18.92Benefits we provide:Employee discounts on thousands of hotelsEnjoy a complimentary meal in the associate cafeteria during your shiftFree ParkingPaid Sick Time (MN Earned Sick and Safe Time)1st of the month following 30 days of service:Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, and so much more!Employer paid HSA contribution401(k) Retirement Plan90 Days:Paid Vacation Time8 Paid HolidaysPaid Bereavement1 Year:Paid Floating HolidaysKey ResponsibilitiesPerform all shift checklist responsibilities & reporting requirementsBe familiar with property, departments, hours of operation and services of the hotelAnswer basic Housekeeping related questionsAssist team with training, supplies and support in order to consistently provide quality guest rooms and public areasProperly maintain hotel keys and electronic cards (key control)Clean and stock linen closetsClean and Vacuum hallways, including baseboardsTurn in all lost and found items in accordance with lost and found proceduresMaintain a clean and organized work areaDust light fixturesPick up dirty linen from housekeeping closets and throw down the chuteStrip rooms when needed and assist in 'pick up' of dirty linenSort terry and linen into laundry carts after coming down the linen chutePut away supplies when receivedEnsure all trash from guest room floors is placed in dumpstersRun items to guest rooms, room attendants and supervisorActively participate in housekeeping's 'deep clean' or 'preventive maintenance' programsParticipate in all departmental meetingsCarpet clean guest rooms and hallways when neededParticipate in required training programsReport any damage, hazard repairs to your immediate supervisorHelp keep stock levels at par and maintain cleanliness of linen closets on floorsClean elevator tracks on all guest elevatorsAbility to perform all housekeeping duties as outlined in hotel specific training outlines and property specific checklistsFamiliar with frequently used Standard Operations ProceduresKnowledge of how to operate all Housekeeping Equipment.Must be able to recognize situations that require immediate supervisory attentionCreates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectationsGives personal attention, takes personal responsibility, and uses teamwork when providing guest serviceListens, apologizes with empathy, finds a solution, and follows through when resolving guest problemsProvides Yes I Can! genuine hospitality and teamwork on an ongoing basisAssumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest SatisfactionPerforms other duties required to provide the service brand behavior and genuine hospitalityPerforms other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our GuestRequirement/SkillsIdeal candidate will have a minimum of one -year hospitality experience in housekeepingFollows instructions and communicates effectivelyWorks well independently or as part of a teamStrong attention to detailCommitment to exceptional guest serviceWilling to work a flexible schedule including evenings, weekends and holidaysAdheres to the policies and procedures of the hotelPhysical DemandsRequired to stand, sit, and walk for extended periods of timesLift, carry, or otherwise move and use of force or exertion up to 75 lbs.Use of manual dexterity of common office equipment; such as but not limited to, computers, printers, phones ect.The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times.This position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an "at-will" relationship and may be terminated by either party at any time, with or without notice.Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant's race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.