E-Commerce Manager

Job Summary:


We are seeking a motivated, organized and driven individual experienced in Ecommerce. This role is responsible for developing and building our Ecommerce business to include Amazon, retail.com, and Direct to Consumer. This role will be responsible for planning, directing, and executing the online product activities to meet sales and profitability objectives.


Roles & Responsibilities:
• Create and maintain up-to-date domestic Ecommerce business plans to achieve sales goals.
• Develop a plan and launch a Direct to Consumer site to include the website, the operations, and the logistics.
• Follow-up with Amazon and Retail.com vendor managers ensuring the product is moving and develop plans to stimulate growth.
• Launch new eCommerce accounts - Pure Plays - Wayfair, Houze, etc and/or retailer.com.
• Support communication and execution of brand go-to-market strategies and tactics. Work with marketing on all promotional plans and routinely update the business on progress/success.
• Coordinate with other departments to ensure product information is accurate and accessible.
• Monitor consumer feedback and ranking of the products online and come up with strategies to improve them if needed.
• Develop and execute SEO, SEM, Social media and consumer outreach plans to drive traffic.
• Analyze weekly sales numbers, POS numbers, risks & forecasts. Conduct post event analysis of promotions and determine ROI.
• Ensure orders are shipped accurately as well as stock levels and inventory reflect demand.
• Coordinate with Logistics department to make sure shipments arrive on time.
• Create replacement orders and ship replacement parts to consumers, as needed.


Qualifications:
• Deep understanding of "How to Win" in the eCommerce environment (Amazon, Retail.com and DTC)
• Demonstrated strategic and innovative thinking about improving business in a very complex and competitive marketplace
• Knowledge of e-Commerce product flow and web store performance optimization
• Ability to work with minimal supervision and to participate and contribute positively in work teams.
• Demonstrated initiative and ability to complete projects, document work and communicate clearly both in writing and verbally.
• Team Work - Highly Skilled - Ability to lead and work in Teams
• Motivation - High energy - Demonstrates high sense of urgency.
• Project Management - Highly Skilled - Ability to manage multiple tasks
• Solid analytical skills to effectively analyze results and develop strategies and solve problems
• Proficient in account level e-Commerce tools (Google Analytics, Vendor Central, AMS, AMG etc.)
• Strong listening and negotiation skills.
• Proficiency in Microsoft Office including Word, Excel and PowerPoint; Knowledge of Smart Sheet or Microsoft Project
• Commitment to deadlines, accuracy and professionalism
• 5+ years of experience in e-Commerce consumer products sales with past experience supporting Amazon.com
• Bachelor's degree in Business Administration or related business discipline