Security Supervisor - Homeless Families

Founded in 1980, Urban Resource Institute (URI) is the nation’s largest provider of domestic violence shelter services and a leader in supporting homeless families. Operating 24 shelters across New York City, URI provides 3,700 beds nightly in purpose-built shelters that offer trauma-informed services including counseling, childcare, case management, and more. URI’s Justice Initiatives extend support beyond shelter, offering programs in economic empowerment, legal advocacy, youth prevention, and abusive partner intervention. URI also develops permanent affordable housing as part of its long-term commitment to safety, stability, and healing.

POSITION OVERVIEW

The Security Supervisor is responsible for the instruction and training of new security monitors, scheduling and assigning them to designated posts. This individual also tours the facility to ensure the protection of personnel and residents of the facility.

MAJOR DUTIES AND RESPONSIBILITIES

Directs staff, visitors, and clients to requested destinations. Answer questions and give directions related to services. Maintain security log with all movements of personnel and/or visitors in and out of the premises and any unusual occurrences. Supervise facility security staff and ensure appropriate level of coverage in conjunction with Program Director. Instruct/train newly appointed security staff in the maintenance of security log, mail system, intake of deliveries, security procedures, fire safety processes etc. Schedule and assign security staff to designated posts and tours to ensure the protection of personnel and the security of the premises. Conduct fire drills and maintain fire drill log as directed. Inspect alarm system daily to ensure protection of premises. Ensure the completion of all incident-related documentation as required by URI and DHS. Participate in monthly staff meetings and training seminars conducted to enhance and develop skills. Meet with Director for group supervision; facilitate meetings with security monitor staff. Performs additional functions as assigned by the Director. SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES High School Diploma or GED required. Valid NY State Registration as a Security Guard.

REQUIRED SKILLS AND EXPERIENCE

Three (3) years’ experience as a security officer required. Minimum of 1 year of experience working in a 24-hour residential facility. Bi-lingual, Mandarin or Spanish preferred. Able to work with minimum supervision and as a team player. Demonstrated understanding of the issues of homeless families Must have ability to be flexible with schedule as needed. Excellent written and verbal skills are required. Must be computer literate and must have knowledge of Microsoft Office applications.

SPECIFICATIONS FOR PHYSICAL REQUIREMENTS

Will be required to read printed and handwritten materials. Will be required to use computer mouse and keyboard. Will be required to read information on computer screen. Must be able to sit for extended periods of time. Must be able to enter information in digital forms and spreadsheets. May require occasional work outside established working hours, including evenings and weekends. At URI we are committed to cultivating an inclusive work environment. We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply. At URI we offer equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law. Qualifications Education Required High School or better. Preferred Associates or better. Licenses & Certifications Required NYS Security License Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Urban Resource Institute